at Cavalier Logistics in Elk Grove Village, Illinois, United States
Job Description
Cavalier Logistics is seeking a full-time Domestic Operations Agent to join our team. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service to fulfill the client shipping needs. The ideal candidate will assist our customers in every aspect of their shipment from pickup to delivery.
Responsibilities include, but are not limited to :
- Represent the company in a professional and ethical manner
- Impeccable customer service
- Accommodate clients' freight routing needs
- Perform cost analysis of services provided by different vendors
- Schedule pick-up and delivery of cargo
- Preparing and/or proofreading all associated documents
- Providing proof of delivery to customers
- Share on-call duties with other department members
- Work closely with other departments (export/import) to deliver high level of service to customers
- Perform other duties that may be assigned
Requirements:
- Strong customer service skills a must
- Willing and able to learn new tasks with training provided
- Good verbal and written communication skills
- Bi-lingual a plus
- Strong PC skills including Microsoft Office Suite
- Ability to work with demanding deadlines
- Ability to work independently as well as part of a team
- Must be detail oriented, thorough, accurate, and solve problems efficiently
- Must be able to pass a background check
Education:
- Minimum High School Diploma or GED
Industry Experience:
- Industry experience a plus, Must have one-two years experience in both ground and airfreight.
Benefits & Compensation:
- Competitive Compensation - Depends on Experience
- Health Insurance
- Dental & Vision Insurance
- Life Insurance
- 401(k)
- Employee Assistance Program
If you enjoy a fast paced environment, are a self-starter, have great organizational skills and are a team player - apply for this great position today. No phone calls please.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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