Senior Solutions Architect

at ConvergeOne in Bloomington, Minnesota, United States

Job Description

Senior Solutions Architect
Job Locations

US-Virtual Office

Position Type 
Regular Full-Time  

Requisition ID 
2024-5835  

Category 
Information Technology
C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

Summary
The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting with ConvergeOne's Public Sector Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs. The Senior Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the architecture and the value proposition. Additionally, this position can explain, position, and justify costs related to ConvergeOne's solutions.

Responsibilities

Essential Functions

Serves as the subject matter expert in a key area such as:
5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance)
Cisco
Dell
Extreme
Palo Alto
Juniper Networks
Works with Business and IT Leaders to identify customer needs, issues and interests to formulate a strategy that will achieve business objectives
Provides solution consulting, technical architecture and sales support for account opportunities
Provides live demonstrations for customers and sales teams
Develops and maintains technical competency and related certifications for all core products and solutions areas
Performs Strategic Road-mapping Sessions with customers
Participates in User Groups and Conferences as required
May publish content to the Public sphere as it pertains to area of expertise (Social Media, Linked In, White Papers, etc.)
Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledge
Provides timely and accurate deliverables to customers including statements of work and product architectures
Participates in Solution Deliverables at the direction of the Solution Architect. These could include:
Participating in Discovery and Documentation of Business Requirements specific to area of expertise which may include ROI and TCO models
Assuming responsibility for 3rd Party Quotes and SOW language for area of expertise
Providing relevant Statement of Work Language to Solution Architect resources and Guidance around content flow
Participating in Solution/Delivery Assurance and Services Handoff Meetings
Ensures productive relationships with manufacturer technical peers
Assumes responsibility of being dedicated to Top Accounts or Top Account Managers as needed
Qualifications

Required Qualifications (Specific to domain expertise)

Required Qualifications (Specific to domain expertise)
7-10 years in Data Center, Enterprise Networking, Security, Professional Services
Broad and general knowledge of Collaboration, Customer Experience, and Infrastructure
Working knowledge of State/Local Contracts and the E-Rate program
Strong expertise in combining products and services into technology solutions that meet customer's business needs
Produces accurate designs and proposals
Must have a good working knowledge of the industry and related protocols
Problem solving skills

Required Qualifications
Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePoint
Excellent presentation skills
Exceptional customer facing skills
Excellent verbal and written communication skills
Excellent relationship and collaboration skills
Certifications or equivalent experience in area of focus
Ability to work independently with minimal direction resulting in an accurate solution architecture for the client
Able to manage multiple simultaneous work assignments
Ability to communicate with all levels, including executive levels, in customers and partners, and bridge the gap between... For full info follow application link.

EOE of Minorities/Females/Vets/Disability