Manager, Product Manager - Card Financial Transact

at Capital One in Chicago, Illinois, United States

Job Description

Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Manager - Card Financial Transactions Platform

Capital One's Card Financial Transactions Platform team is defining the roadmap that will enable our new and well managed customer experiences and capabilities, leveraging the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it.

The Manager, Product Management for our team plays a critical role in achieving our goals. As a Product Manager you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient user-centric services. You will develop end-to-end solutions to help us better serve Card customers.

The ideal candidate will be collaborative and have a passion for solving problems. You will leverage your design thinking skills, combined with your understanding of technology and business, to find creative and targeted solutions to our end users, as you develop new capabilities on our billing platform. You'll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners.

The successful candidate will flex between playing the Product Manager "exploration" role and the Product Owner "execution" role. You will also have full Product Owner authority for a critical agile team to bring this experience to life, co-located with the team(s).

Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you'll be expected to demonstrate proficiency in four key areas

Human Centered

You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming

You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences

Business Focused

You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes

You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team

Technology Driven

You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems

You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.