AR Customer Analyst

at Dot Foods, Inc. in Mount Sterling, Illinois, United States

Job Description

Description

Your Role: Responsible for research and resolution of partner (customer or supplier) behavior and payment variances.
Provides analytical expertise in managing partner portfolios to resolve and reconcile open receivable balances (aka disputes/deductions)
Ensures customer offsets are appropriately categorized in the ledger
Investigates aging receivables and researches to mitigate loss
Trends data and conducts analysis to identify the root cause of systemic problems.
Partners specifically with Warehouse, Inventory, Transportation and Sales to understand trends with delivery shortages, damages, and fees.
Collaborates and communicates with external business partners to understand processes and establish mutually beneficial improvements & resolve disputes
Applies Lean thinking and tools to identify and eliminate waste in all areas of the position.
Role Specifics:
Travel - Occasional overnight travel for internal trainings and meetings. Must have ability to travel independently as needed, without restriction by all modes of transportation, including car, plane, or train.
We Need You To Have:
Bachelor's degree in Accounting, Finance, or another business-related field
High proficiency in written and verbal communication
Exceptional analysis and problem-solving skills
Excellent interpersonal skills
Excellent organization and follow up skills
We'd Like You To Have:
Ability to work independently as well as within a team environment
Excellent Excel skills, including a good working knowledge of V-Lookup and Pivot Table functions
Ability to work in a flexible work environment
What Can Dot Offer You?
As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:
Salary: $45,977 - $68,966 annually, plus bonus opportunity
A friendly working environment
Highly competitive compensation and benefits package
Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules, and policies regarding safety.
EOE/AA Employer: Dot provides equal employment opportunities to all employees and applicants for employment based on merit and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including and not limited to recruiting, hiring, placement, and promotion.Qualifications

Education
Bachelors of Accounting (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

EOE/AA Employer- We will not discriminate in our employment practices due to applicant’s race, color, religion, sex, national origin, veteran or disability status