at Intertek Testing Services NA, Inc. in ARLINGTON HEIGHTS, Illinois, United States
Job Description
Engineering Team Leader
Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of quality and safety solutions to many of the world's leading brands and companies, is looking for an Engineering Team Leader to join our electrical team in Arlington Heights, IL. This is a fantastic opportunity to grow a versatile career in facilitating international trade and regulatory product testing on the Electrical Sales Team! By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better.
What are we looking for?
The Engineering Team Leader is responsible for organizing and managing engineering resources within a specific location and/or department. This includes day-to-day supervision of engineers and technicians. Additionally, the Team Lead will be responsible for providing local expertise in one or more product categories and mentoring and training less senior technical personnel with applicable product safety standards.
About the Team
Intertek's Electrical team provides assurance, testing, inspection, and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.
What you'll do:
- Responsible for the hiring, training, professional development, and performance management of Team members
- Maintain daily situational awareness of project statuses and ensure Team members execute the Service Delivery Model.
- Be the first escalation point for all client issues related to past and inflight projects.
- Responsible for the morale and professional welfare of Team members, maintaining clear and transparent expectations, and encouraging their progression and involvement with Intertek.
- Partner with and assist Sales in the preparation of quotes within 48 hours of receipt of RFQ, as well as partnering with Sales and the Project Management Team to resolve non-conformance issues
- Maintain, supervise, and enforce all quality requirement, equipment calibration, safety rule, and lab cleanliness standards
- Assist in the development of industry-related business objectives and initiatives
- Promote new business opportunities
- Assist Engineering Manager and Operations Manager with duties as needed
- Perform other work as required.
What it takes to be successful in this role:
- Bachelor's degree in a related scientific or engineering field
- 5+ years of direct management experience (Training Staff, Management Time-Off, Salary and Performance Reviews Etc.)
- Experience with budgeting and managing P&L
- Microsoft Office software expertise
- Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
- Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
- Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
- Ability to communicate and interact effectively in verbal written and presentation formats
- Must possess the fundamental technical and administrative skills required to perform the job duties
- Must be customer focused...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
