at Superior Air-Ground Ambulance Services, Inc. in Chicago, Illinois, United States
Job Description
Overview
An experienced professional of emergency medical services as well as routine patient care with Supervisory responsibility. Monitors the performance of the system utilization of all resources required for daily operations. Ensures that all personnel maintain the highest level of professionalism promotes a positive working environment by acting as a mentor to all station personnel providing them with consistent communications and support. Functions as a leader by providing ongoing direction and or facilitation of activities and projects in the assigned area of responsibility. The Operations Supervisor is responsible for the daily operations of Superior Air Ground Ambulance Service Michigan Region. The Operations Supervisor too must provide overall direction of employees and resources with the assistance of the appropriate Personnel. The Operations Supervisor must be available to be contacted should the need arise after normal business hours in cases of urgent situations.
Job Requirements:
To perform the job successfully, strong attention to detail, critical thinking and decision making skills is a requisite as this position requires the exercise of discretion and independent judgment. This position also requires strong management skills. An individual must be able to perform each essential duty satisfactorily. The following requirements are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
- Conducts him/herself in a highly ethical, positive, enthusiastic and professional manner at all times.
- Conform to the company dress code & uniform standard.
- Promote and maintain safety at all times.
- Consistently look for ways to improve safety and correct any unsafe conditions or practices immediately.
- Maintain an incident free record.
- Counsel and motivate employees in personal and professional manner.
- Run calls as a crewmember
- Exhibits willingness to work as a team member and is flexible, readily adapting to change.
- Deals effectively with conflict in a professional manner to affect mutually beneficial resolutions.
- Perform repetitive patient evaluations as needed.
- Must lead by example at all times!
Maintain daily operations of the station. Provide station Leadership:
- Schedule (Assist in filling vacant shifts at your stations with coordination with the Scheduling Coordinator).
- Attendance (Address all attendance issues timely following the progressive discipline policy).
- Maintain communication boards with updates and changes at your stations.
- Take full responsibility for the condition of your station building and associated resources. This includes communicating all maintenance needs, building repairs, vehicles maintenance repairs and appearance in cooperation with the appropriate personnel.
- Exercises direct responsibility and authority for supervision of assigned personnel.
- Monitors and documents the performance of assigned personnel while on duty.
- Promote a harmonious working team environment and build employee enthusiasm through special projects and outings.
- Fulfills the duties of the Manager on Duty when needed or requested.
- Employee advocate (Hands on approach with employees).
- Agree and uphold our core values and ensure that timely and appropriate progressive discipline is followed, all direct parties involved in the incident is interviewed and IR's received from all parties, attain dispatch information...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
