Senior Manager, Project Management

at Capital One in Chicago, Illinois, United States

Job Description

West Creek 1 (12071), United States of America, Richmond, Virginia

Senior Manager, Project Management

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Card Tech's Top of House team is looking for a strategic, creative, collaborative lead to serve as our Programs & Operations Communications Lead. This role will be responsible for creating and executing strategy for keeping organizational leaders informed and for partnering with key stakeholders to craft and manage the entire communications ecosystem for the organization, including communications for our core programs. In this role, you'll ensure our communications to associates and leaders are strategic, impactful, and well managed.

The Top of House team is looking for a candidate with a passion for clarity and impact, and can orchestrate multiple high priority initiatives seamlessly, and has a technical aptitude. The ideal candidate will have a keen eye for well crafted communications that drive action and results, has strong program and process management skills, can identify strategic areas of opportunity for our organization and turn those ideas into reality, and is obsessed with understanding the customer and work in order to deliver strategic leverage and value. Success in the role will require high levels of collaboration and the ability to partner closely with stakeholders and senior leaders across all areas to influence and ensure buy-in, and the ability to deeply understand the technical landscape in order to deliver high value relevant communications for a variety of audiences.

You'd be a great fit if:

You care deeply about how we connect, inform, and inspire associates and leaders

You have a knack for how technology is built and how work gets done

You are an excellent, confident communicator who feels comfortable presenting program ideas or decisions in front of peers, stakeholders, and leaders

Your methods are vast and you have the ability to tailor a communication to meet any audience's need

You're a strategic thinker and enjoy collecting, organizing, and synthesizing information to make a decision or recommendation

You understand that context is king and ensuring people are informed is critical to organizational success

You can put structure around mess, connect dots, and can find and articulate a clear narrative or vision

You can think outside the box and enjoy big picture thinking

You like to get it right but also know when good enough is good enough

You are highly collaborative and consultative, and seek out inspiration and feedback from others to always drive towards the best solution

You have a can-do, positive attitude and are a team player

You understand the benefits of both process and being nimble

You have the ability to handle multiple projects at once, prioritize your own work, and manage your own schedule to meet deadlines

You are independent, can work autonomously, and are comfortable owning the end-to-end experience for project development with little direction

Responsibilities:

Build and drive overarching communication strategy for key business and organizational efforts, focused on technology programs

Lead the execution of organization wide support and... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.