at Windstream Communications in Springfield, Illinois, United States
Job Description
IT Information Tech – Staff Manager-System Transform
United StatesReq #1742
Friday, July 26, 2024
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
+ As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
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Job Summary:
We are seeking a highly motivated and experienced Salesforce Release Manager to join our IT team. The ideal candidate will leverage Azure DevOps (ADO) and Copado to manage Salesforce release cycles, oversee a team of IT consultants, and ensure seamless deployment of code within Salesforce. This role requires strong leadership skills, technical expertise, and the ability to collaborate with various levels of leadership and business partners.
Key Responsibilities:
1. Release Management:
o Manage and coordinate Salesforce release cycles using ADO and Copado.
o Oversee the deployment of code within Salesforce, ensuring smooth and timely releases.
o Work directly with system administrators to ensure coordination and smooth execution of releases.
2. Team Leadership:
o Lead a team of IT consultants responsible for analyzing business requirements and ensuring successful deployments.
o Provide guidance and oversight to developers and business partners in grooming stories and verifying functionality.
o Supervise a Scrum Master who facilitates various projects, including testing and bug resolution related to Salesforce production releases.
3. Collaboration and Communication:
o Interact with all levels of leadership within the organization, both in IT and business units.
o Communicate effectively with business partners to understand their needs and ensure alignment with IT deliverables.
o Oversee the output to the business, ensuring release success and clarity on what was included in each release.
4. Project Management:
o Maintain and manage ADO boards for project tracking and management.
o Ensure that all projects are delivered on time, within scope, and within budget.
o Identify and mitigate risks associated with Salesforce releases.
5. Quality Assurance:
o Conduct thorough testing and quality assurance for all Salesforce deployments.
o Ensure that all functionalities built by developers meet the required standards and business needs.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field or 5 years relevant work experience or some combination of experience and education in the IT field.
- Proven experience as a Salesforce Release Manager or similar role.
- Strong expertise in using ADO (Azure DevOps) and Copado for release management.
- Experience overseeing a team of IT consultants and working with developers in an agile environment.
- Solid understanding of Scrum methodology and experience working with a Scrum Master.
- Familiarity with SOX compliance.
- Excellent communication and interpersonal skills, with the ability to interact with all levels of leadership.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) are a plus.
Skills:
- Leadership and team management
- Salesforce release management
- Proficiency in ADO and Copado
- Business analysis and requirements gathering
- Project management and risk mitigation
- Quality assurance and testing
- Excellent communication and collaboration
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Our Benefits:
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
+ Identity Theft, Legal, Auto & Home and Pet Insurance
+ https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
+ WinVets – Veteran Employee Resource Group
+ WOW – Women Employee Resource Group
+ WINPRIDE – LGBTQ+ Employee Resource Group
+ WBPN – Black Professional Resource Group
+ WARG – Ability Resource Group
+ LaFamilia -Hispanic Resource Group
+ AAPI – Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate’s primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
Other details
+ Job FamilyIT
+ Job FunctionSystems/Architecture
+ Pay TypeSalary
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+ United States
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