at Oracle in Springfield, Illinois, United States
Job Description
Job Description
Customers demand highly available cloud services. We help Oracle support the best-in-class cloud offering by enabling our engineers to easily maintain cloud solutions.
We are looking for a Director of Network Operations Center to lead a our Fabric network support organization. The role will lead a global organization that supports 24×7 network operations of Oracle’s Cloud Infrastructure as part of the Global Network Operations Center organization. We need a strong leader to build and lead an engineering organization. You must be passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy building effective organizations, developing roadmaps, and building and fostering a strong leadership team. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Your excellent judgment and strong communication skills will be invaluable when defining the roadmap for your areas of ownership.
The right leader for this role will make all the difference for our organization, our product, and our customers. Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us!
Mandatory Qualifications:
· 5+ years of experience in large scale physical network support
· 10+ years of experience in an engineering or operations management role
· Experience in a technical leadership and management role
· Experience with developing annual roadmaps and developing long term strategies enabling us to successfully support our rapidly growing infrastructure.
· Excellent organizational, verbal, and written communication skills
· Excellent judgment to influence product roadmap direction, features, and priorities
· Bachelor’s degree in Network Engineering, Computer Science, Electrical/Hardware Engineering or related field
Career Level – M4
Responsibilities
Management
Demonstrate ability to hire, develop, and retain senior technical and managerial leaders
Manage a large, globally distributed work force working with corporate and local HR to administer performance review and management programs
Partner with external organization to develop and deliver operational excellence programs across the OCI and OCI internal partner domains
Serve as an operational leader with OCI, setting the bar by demonstrated behavior and outcomes, to establish Networking as the operational leader for the business
Interacting with key customers to address operational concerns and communicate improvement plans.
Technical Leadership
Coordinate across partner teams for the development and delivery of tooling frameworks and automation platforms to support network reliability teams in the elimination of toil
Develop and deliver “ops in box” frameworks to support network operational support for sovereign region environments
Lead and own the long-term strategy for your area and contribute to the strategy for the wider organization
Develop and execute annual roadmaps, with the ability to pivot to changing business requirements
Drive programs to effectively monitor and measure the productivity and efficiency of your workforce and identify opportunities to improve work/life balance as well as drive operational excellence
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $120,300 to $291,900 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer**
