Program/Project Manager Facilities

at Walgreens in DEERFIELD, Illinois, United States

Job Description

Job Description:

Job Summary :

Responsible for the management of retail roll out projects or programs for assigned Region or business. Responsibilities will include developing teams, identifying risks and issues, and reporting on status to department leadership and other stakeholders. Role will be responsible for all aspects of designated projects or programs, including control of scope, end to end schedule and budget. Also responsible for directing actions of external consultants conducting support of programs at the store level.

Job Responsibilities :

+ Leads either multi-location store retail projects or programs, such as fixture installations, content additions, and site upgrades – or – leads similarly scoped systems and software related projects. Understands implications of choices and is able to guide clients to the best solution for their situation.

+ Manages communications to ensure all key stakeholders are kept connected to project or program status, issues, risks and program needs.

+ Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies. Defines ways to increase customer satisfaction and deepen client relationships. Is the key person responsible for communication on project or program health to owners.

+ Coordinates internal and external stakeholders project or program plan including its development, execution, quality control, and lessons learned activities. Reviews high-level deliverables across program/project management function and ensures project work plans are appropriate to meet changing needs and requirements.

+ Hires and manages external general contractors and fixture installation vendors. Develops, implements, and maintains sound project administration practices/procedures to minimize customer and business impact during work. Maintains safe and high quality construction practices and looks for and implements continuous improvement practices for future projects or programs.

+ Manages project or program budgets and financials. Ensures resources/budgets are available to meet stakeholder needs for planned projects and holds team members accountable for individual team budgets.

+ Delivers project or project close outs in a timely fashion.

+ Ensures exposure to risk is minimized on all projects or programs. Leads the program team to effectively manage changes with the execution team.

+ Develops, implements, reviews, oversees and ensures methodology and project standards.

+ Ensures project managers are utilizing communication tools, such as online project management, to keep stakeholders up to date, and provide visibility to program health. Assist in the development of tracking tools necessary to meet the changing needs of the programs.

+ Directs the activities of internal and external project managers executing programs at in the field.

+ Oversees multiple external consultants working on client engagements within area. Ensures team members are well informed, at all times, of changes and news worthy events within company. Effectively communicates relevant practice information to superiors. Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.

About Walgreens and WBA :

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

“An Equal Opportunity Employer, including disability/veterans”.

Job ID: 1439107BR

Title: Program/Project Manager Facilities

Company Indicator: Walgreens

Employment Type:

Job Function: Business Development/Planning

Full Store Address: 106 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 106 WILMOT RD,DEERFIELD,IL,60015-05123-01106-2

External Basic Qualifications:

+ Bachelor’s Degree and at least 5 years of program, project and/or implementation management experience OR a High School diploma/GED and at least 8 years program, project and/or implementation management experience.

+ At least 3 years of experience directing delivery of projects and/or programs.

+ At least 3 years of experience presenting and reporting on project and/or program plans to appropriate stakeholders, executives and senior management.

+ At least 3 years of experience applying project management methodologies and practices, including developing a project plan, including charter, scope, project management approach and management plans, such as the statement of work, cost estimates, schedule, etc.

+ At least 3 years of experience working on cross-functional teams and indirectly managing teams across business units.

+ At least 3 years of experience communicating across multiple functional areas and with external consultants.

+ At least 3 years of experience utilizing project management software and other standard project management scheduling tools, such as Microsoft Project or Projectmates.

+ Experience establishing and maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers.

+ Experience resolving conflicts within a team as issues arise.

+ At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.

+ Willing to travel at least 20% of the time for business purposes (within state and out of state).

Preferred Qualifications:

+ Master’s Degree or an MBA.

+ Experience managing programs in a corporation with sales of <$ 5bil.

+ Certification as a Project Manager as granted by PMI.

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