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Administrative Assistant 3, CARE and HPaW

at Northwestern University in Evanston, Illinois, United States

Job Description

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Job ID50569

LocationEvanston, Illinois

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Department: Dean of Students
Salary/Grade: NEX/11

Center for Awareness, Response, and Education (CARE) is a unit within the Dean of Students Office. The mission of CARE is to create a culture of healthy sexuality at Northwestern University where sexual violence, relationship violence, and stalking are not tolerated. CARE is a confidential space for students impacted by sexual violence, relationship violence or stalking, including friends or partners of survivors.
Learn more about CARE here: https://www.northwestern.edu/care/
Health Promotion and Wellness (HPaW), a unit of the Dean of Students office, envisions a campus community in which all students can thrive. Using an ecological approach and guided by the Eight Dimensions of Wellness framework, we strive to create and support a health-promoting campus through collective impact, advocacy, education, outreach, programs, and services.
Learn more about HPaW here: https://www.northwestern.edu/wellness
About Student Affairs: By pursuing justice, equity, and belonging, Student Affairs cultivates student programs, services, and skills; disrupts barriers; and partners across Northwestern and neighboring communities to create an inclusive culture in which all students can thrive. Learn more about the Division of Student Affairs here: https://www.northwestern.edu/studentaffairs/about/strategic-plan/objectives.html

Job Summary:
This Administrative Assistant provides office management and general administrative support for Health Promotion and Wellness (HPaW) and the Center for Awareness, Response and Education (CARE), both units within the Dean of Students Office. The position interacts with department staff, students, and other stakeholders around sensitive issues such as student substance use, student well-being, sexual health, interpersonal violence, trauma and other student health and safety concerns. This position reports to the Director of CARE/HPaW.
Workplace Flexibility: This position is required to work on-site 4 days per week. The role is eligible to work remotely up to 1 day per week.
Pay: The pay range for the Administrative Assistant position is $22.00 to $25.00 per hour, depending on experience, skills, and internal equity.

Principal Accountabilities:
Office Management/Administrative Support (45%)
Coordinates administrative processes and prioritizes, directs and responds to administrative functions for Health Promotion and Wellness (HPaW) and Center for Awareness, Response and Education (CARE) staff requiring knowledge of office procedures specific to department operations and overall organization of the University.
Provides administrative support the Director of CARE/HPaW, and other staff. Schedules appointments and meetings for CARe/HPaW staff as needed. Provides administrative support for coalitions, task forces, and committees led by the Director or other staff, as requested. Makes meeting and travel arrangements, and engages in various committee activities and special events, as requested.
Acts as initial point of contact for the department at the main reception desk, by phone, and by email to students, staff, faculty, parents, visitors and others regarding department programs, services and policies; routes inquiries and requests as appropriate. Greets visitors, alerts staff when students and others arrive for appointments; answers HPaW and CARE phones and directs calls/messages to the appropriate person; monitors HPaW and CARE departmental email accounts, responds or routes messages appropriately.
Tirages initial service or support requests from phone or email communications as needed.
Works with HPaW and CARE staff to manage scheduling of student appointments using multiple scheduling systems. Manages student walk-in appointments with sensitivity.
Serves as initial point of contact for University partners and students with scheduling questions/issues for HPaW and CARE. Routes questions/concerns to appropriate HPaW/CARE staff if needed.
Works department staff and software vendors to troubleshoot and resolve problems.
Contributes to the preparation of correspondence, reports, etc., based on analysis, research and/or knowledge of subject matter, professional field and/or topic. Takes notes and produces meeting minutes for internal department committees and meetings and meetings of coalitions, task forces, or committees led by either department Director.
Creates, and maintains spreadsheets and/or reports, queries, charts, etc. based on either Director's information objectives.Collect... For full info follow application link.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.         
        
        

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Job Posting: 12086274

Posted On: Jul 29, 2024

Updated On: Jul 29, 2024

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