Field Technician III/Data Center - Chicago

at Zayo Group LLC in Mount Prospect, Illinois, United States

Job Description

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Field Technician III/Data Centerto be responsible for performing duties associated with various hands-on functions within the telecommunications industry. Our Field Technician III/Data Centerwill be responsible for installing fiber jumpers, cross connects, circuit orders, testing dark fiber, and maintaining records. The Field Technician III/Data Centerwill also install, test, or turn up a variety of telecommunications equipment including SONET, TDM, DWDM, IP, or Ethernet-based equipment. The Field Technician III/Data Centerwill participate in troubleshooting and maintenance on the noted equipment.

Responsibilities:

Participate in conference calls or meetings related to projects and processes.

Perform installation and installation commissioning, troubleshooting, and handling of optical transmission systems.

Perform OTDR, Ethernet, BER, and SONET acceptance testing.

Assist the Spread by Zayo Engineering department with network construction activities and required Fiber Engineering paperwork including but not limited to: route forms, splice engineering packages, red lines, and as-builts.

Monitor contractors and sub-contractors performing conduit installation, cable placement, and intra-office splicing.

Provide preliminary site surveys for building entrance construction requirements and equipment space availability.

Provide support for all contractor splicing activities. This support includes continuity testing, OTDR trace analysis, and optical power meter data of fiber optic cable.

Responsible for installation and testing of fiber optic patch cords.

Perform fiber acceptance testing.

Monitor contractor, vendor, and customer co-location installations, equipment placement, and testing.

Proactively seek and identify potential network problems and address these issues before becoming service-affecting events. This includes action to resolve issues identified during routine PMI's conducted during defined timelines.

Participate in local on-call schedule rotation.

Minimum Qualifications:

Located in IL and within 30 miles of our terminal at 350 E Cermak Rd. (CHI1)

Minimum of 5 (five) years' experience installing, testing, or turning up a variety of telecommunications equipment including SONET, TDM, DWDM, and IP

Strong organizational skills and the ability to work independently

Ability to read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, process, and procedure documents as well as vendor documentation related to equipment owned by the company

Ability to deal with problems involving several concrete variables in standardized situations as well as possessing deductive reasoning skills utilized to improve customer experience and network performance

Able to work well with internal and external peers (carrier/vendor peers) on daily tasks and responsibilities towards a common goal, ability to resolve minor conflicts with construction contractors, industry peers, internal peers, or customers without management intervention being necessary

Ability to write routine reports, properly fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers, and contractors as well as other members of the organization

Ability to cover various work assignments during a variety of work hours to include day and nighttime activities

Ability and willingness to commit to long hours of work when necessary to reach company goals or objectives. Occasional, overnight travel may be required

Must be able to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live

Ensure routine maintenance is performed on company issued vehicles per defined... For full info follow application link.

Zayo is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.  EEO IS THE LAW  Zayo invites any applicant and/or employee to review the Company’s written Affirmative Action Plan.  This plan is available for inspection upon request by emailing our People Ops team.