Dispatch

at America Medical Response in Colorado Springs, Colorado, United States

Job Description

DISPATCHER
Starting at $20.14 / hour
We're hiring a Dispatcher to receive, record, and effectively manage requests for ambulance assistance/transport from various sources.
Responsibilities:
Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
Responsible for generating applicable reports and checking for accuracy.
Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
Relays instructions from supervisors, messages and emergency information.
Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
Follows established parameters/formats in receiving requests for service.
Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

Other Responsibilities:
Participate in community programs to maintain AMR image and establish strong community relations.
QUALIFICATIONS
High school diploma or equivalent.
Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
Skilled in reading and writing English.
Ability to communicate clearly on the radio and telephone.
Ability to record, transmit, and report information accurately.
Ability to efficiently utilize all equipment assigned to him/her.
Ability to manage multiple tasks simultaneously.
Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
Ability to understand basic computer applications.
EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination
Hourly Range: $20.14-$24.16
Anticipated Job Posting Close Date: August 31, 2024
Benefits: Check out our careers site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.
Bonus: This position is not eligible for a bonus.

EOE including Veterans and Disabled