at Information Resources, Inc DBA Circana Inc in Chicago, Illinois, United States
Job Description
Let's be unstoppable together!Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Learn more at www.circana.com.
What will you be doing as a Retail Media Analyst?
- Key point of client contact for platform-related requests or issues.
- Work very closely with multiple retailer clients and external partners to coordinate and execute high-quality analytic deliverables.
- Effectively synthesize content written and orally; strong communication and interpersonal skills.
- Demonstrate resiliency and sound judgment in dealing with business challenges, and collaborating with cross-functional teams to find solutions.
- Identify automations and improvements to the client-facing retail media solutions, working with product teams to bring the enhancements to life.
- Learn and utilize Circana tools to become a go-to resource for clients and internal partners.
Client Focus:
- Develop and maintain a deep understanding of client needs with a focus on retail media and their supplier client's media goals.
- Confidently present accurate and actionable results to client teams, including supporting the client through delivering insights to the supplier end client.
- Serve as the client's go-to resource for the retail media platform, both in meetings and through building documentation on Circana tools and approach.
- Consistently act with client satisfaction in mind; follow through on commitments to ensure the needs of the client are met.
- Collaborate frequently with multiple internal and external partner teams, including technical leads, product, commercial, agency partners, and more
- Effectively bridge the gap between client business needs and internal technical teams, working to identify, validate and resolve gaps to the retail media platform.
- Fully understand the cross-functional resources available to route client questions and find the best solution to their questions or needs.
- Ask meaningful and relevant questions to understand problems and potential causes.
- Use logical, systematic approaches to break down complex problems into their fundamental parts.
- Accurately assess problems and effectively/efficiently arrive at excellent solutions. When found, provide clear, concise, & actionable recommendations.
- Plan for, organize, and coordinate work and resources to respond to data delivery requests and to ensure project goals and timelines are met.
- Expect to work across multiple accounts and workstreams in your day-to-day.
- Hold self and others accountable for meeting timeline and quality standards.
- Ensure client requests are thoroughly understood by the project team and that solutions meet the client's needs.
- Familiarity with digital advertising is a must, any knowledge of retail media is a plus. Areas of focus can include: media measurement, incremental lift modeling, behavior-based targeting, identity graphs/identity resolution, shopper marketing, shopper analysis, and more.
- Experience with data analysis is very applicable for this role, including storytelling with data and intermediate to expert experience with MS Excel.
- 2+ years of experience in digital media, retail media, or related industry
- Bachelor's degree required; advanced degree a plus
- Strong project management and process skills
- Strong communication and client service skills
- Experience with syndicated data is a plus
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
This position can be located in the following area(s): Remote.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $47,000.00 to $80,000.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
You can apply for this role through the Circana Careers website.
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