at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Job Summary
The primary purpose of this position is to actively participate in the design, integration, and delivery of a wide range of technology solutions to clients. This position will also provide mentorship, guidance and technical leadership to engineers and associate engineers. Integrate and deliver a wide range of technology solutions providing high quality content deliverables ensuring solution is implemented as designed to the client's satisfaction and approval.
What you will do:
Conduct advanced and complex engineering-related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.
Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. Mentor other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products.
Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met.
Maintain client relationships as a trusted Technical Advisor. Serve as a collaborative support across internal teams and clients when necessary, using experience and judgment to communicate effectively to all parties. Serve as technical point of contact on customer engagements. Participate in a variety of sales activities.
What we expect of you:
The ideal candidate should have a Bachelor's degree in business, computer science, or a related technical field and 5 years total Information Technology experience, to include experience in delivering complex technical solutions, including planning, development, implementation, and support, OR
9 years total Information Technology experience, to include experience in delivering complex technical solutions, including planning, development, implementation, and support.
Ability to multitask and prioritize workload under tight deadlines in a fast-paced environment, manage and escalate technical issues to the appropriate vendor support team.
Strong organizational, time-management, problem-solving, and follow-up skills including ability to design and architect various types of infrastructure solutions and perform advanced installation and configuration services. Knowledge of vendor-supplied brands is also required.
Strong written and verbal communication skills are essential, with the ability to effectively interact with leadership stakeholders and clients. The candidate should maintain a professional, business-focused attitude and courteous manner towards clients, partners, and peers.
Proven ability to identify and deliver technical documentation that meets client-defined expectations. They should pay strong attention to detail, especially client and project changes, and have demonstrated analytical skills to identify potential risks.
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. They should have demonstrated experience applying lessons learned to unique problems and a history of reskilling on new technologies with the ability to determine benefits for clients.
Able and willing to work beyond their regularly scheduled shift, select weekends, overtime as necessary or on occasion to meet operational needs. They should have the ability and willingness to travel as needed to other CDW locations or client sites. A valid U.S. driver's license is required.
Working knowledge and general rocus on Cyber Resiliency solutions (data backup and recovery).
5 years experience implementing Dell Avamar, Data Domain and PPDM a plus.
5 years experience implementing Dell Storage Solutions such as PowerVault, PowerScale, PowerStore and PowerMax a plus.
Experience with other Cyber Resiliency solutions a plus, such as Cohesity, Commvault, Veritas.
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.Our fingerprints can be found on technology inworkplacesof more than 250,000companies;from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
