Supervisor, Brand Communications

at McDonald's in Chicago, Illinois, United States

Job Description

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it’s set up to be a global hub that cultivates collaboration:

+ Take a class at Hamburger University

+ Sample future items in our Test Kitchen

+ Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

We are looking for a Supervisor, Brand Communications to support the creation and execution of communication strategies that increase brand reputation among key audiences (notably: media, consumers, opinion elites, stakeholders, franchise owners.) The ideal candidate has experience supporting communications objectives that directly support business and brand outcomes as well as executing multi-channel communications programming.

Responsibilities

+ Drive communications strategies for key reputational priorities and audiences that align with McDonald’s Impact vision and support the US business

+ Reach and influence target audiences by delivering campaigns with strong messaging, creative storytelling, channel strategies, content and media and stakeholder engagement plans.

+ Partner with cross-functional partners and subject matter experts to effectively execute across the business and bring brand communications campaigns to life

+ Lead strategic project management for multiple initiatives

+ Manage day-to-day of working team and agency partners to ensure we are efficiently and effectively channeling resources to meet our objectives

+ Support an inclusive and positive team culture

Qualifications:

+ 3-5 years experience in a brand/consumer communications role, either in-house or at an agency.

+ Relevant communications expertise that includes external (stakeholder, influencer, consumer, earned media) and multicultural experience.

+ Relevant experience leading or contributing to initiatives and communications strategies that positively change audience perception of a brand or issue.

+ Understanding and experience working on reputational issues such as community impact, workforce and skills, education, and/or environment and climate.

+ Strong understanding of diverse cultural audiences and leveraging key cultural insights to drive communications strategies.

+ Natural storyteller with excellent written and oral communications skills, including an ability to convey complex issues in a clear and concise manner to a variety of audiences.

+ Strong project manager with proven ability to manage multiple timelines and workstreams

+ Self-starter with strong sense of initiative, focused on results; ability to manage multiple, simultaneous projects and, at times, within ambiguous and undefined circumstances.

+ Strong advisory skills with the ability to offer credible advice to senior leaders.

+ Ability to thrive in fast-paced environments, while being flexible, collaborative and deadline-driven.

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7549F_744000003491746