at Lumen in Springfield, Illinois, United States
Job Description
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a “Special”. Responsible for planning, organizing and managing the customer’s implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.
Work Location
This is a fully remote position open to candidates based anywhere in the U.S.
The Main Responsibilities
+ Lead and Manage : Act as the primary point of contact for complex, large-scale deployments, ensuring successful implementation within scope, time, and budget.
+ Plan and Analyze : Develop detailed project plans and manage activities throughout the project lifecycle, while providing timely progress and status reports.
+ Resource Coordination : Allocate necessary resources effectively and coordinate project meetings to ensure smooth progress.
+ Risk Management : Assess and manage potential risks and impacts, making critical decisions to steer the project towards success.
+ Performance Measurement : Set clear objectives and KPIs to measure project deliverables and timelines, ensuring adherence to policies and processes.
+ Customer and Team Focus : Serve as the customer-facing single point of contact, fostering repeat business through excellent service delivery and mentoring team members.
What We Look For in a Candidate
+ Educational and Professional Experience : Candidates should have a minimum of a Bachelor’s Degree and/or 5+ years of related experience in the technology industry.
+ Technical Expertise : Proficiency in a range of technologies such as TDM, Transport/Waves, MPLS, Managed Services, Voice, is essential.
+ Project Management Skills : Experience leading multiple complex projects and certifications like Project Management Professional or Agile Scrum Master are highly recommended.
+ Strategic Planning : Ability to develop detailed project plans and manage people and activities throughout the project lifecycle is crucial.
+ Risk Assessment and Management : Candidates must be adept at assessing and managing potential risks and impacts to ensure project success.
+ Customer Engagement : A strong focus on customer service, with the ability to think in a customer centric way.
Compensation
The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges
$80,510 – $107,340 in these states: AR ID KY LA ME MS NE SC SD
$84,740 – $112,980 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$88,980 – $118,630 in these states: CO HI MI MN NC NH NV OR RI
$93,210 – $124,280 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 334211
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min :
80510
Salary Max :
124280
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with
