at Hyatt in CHICAGO, Illinois, United States
Job Description
Description:
**_***Please note that this is a remote role that requires the person hired to reside in Mexico or Brazil.*_
The Opportunity
Hyatt seeks an enthusiastic Global Sales Director LAC to join our Hyatt Sales Force – Global Enterprise team where you’ll join a team of 15 sales professionals who love what they do. The Global Sales Director LAC will be responsible for finding and establishing strong key partnerships in the LAC market that support our strategic goals while developing their business on the transient side of their travel. In this role, you will be collaborating closely with the broader Hyatt Sales Force and individual hotel teams where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
-Annual allotment of free hotel stays at Hyatt hotels globally
-Flexible work schedules
-Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
-A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
-Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
The Global Sales Director of LAC is responsible for implementing and overseeing the organization’s sales strategy, strategic objectives, and tactics/initiatives for the corporate travel segment within the LAC market.
The Global Sales Director must be a self-starter and capable to work independently and must have good communication and interpersonal skills. This candidate must be a team player, personable, entrepreneurial mindset, discreet, reliable, and have very strong follow-up, organizational skills, and leadership skills.
This position will also be responsible for developing and nurturing long term strategic global accounts/relationships with a focus on increasing revenue, new business development and brand awareness globally along with supporting our hotels through proactive sales missions, tradeshows/events, and hotel familiarization trips. As a Global Director, they will create and maintain strategic account/action plans for each account that will include quota targets, customer engagement, key tactics to grow account revenue globally, annual & quarterly account reviews, promotions, and B2B marketing opportunities. Additional responsibilities include but are not limited to understanding customer trends, day-to-day account management, handling leads & RFPs, program management, contributing to team accounts, and collaborating on strategic company initiatives while maintaining travel expenses within the set budget.
Successful execution of sales strategies is required to achieve financial targets.
This is a remote position and the individual reports directly to the Vice President of Global Sales.
Qualifications:
Experience Required:
-Bachelor’s degree in Business, Hospitality, or a related field or equivalent experience
-5 Years Experience in the corporate transient space in the LAC market
-Proficient with Cvent-Transient & Envision, Salesforce (or similar CRM tool)
-Experience in using reporting and analytics tools (e.g., Excel, Google Sheets, Tableau, Cognos) to track sales performance, analyze trends, etc.
-Proficiency in Microsoft Office Suite to create, format, and manage documents, spreadsheets, and presentations.
-Flexibility to travel as needed to meet with clients and collaborate with hotel teams.
-This individual must be able to work independently in a home-based environment.
-Excellent Organization Skills & Follow up
-Strong written, verbal, and presentation skills
-Fluent in English & Spanish
Experience Preferred:
-Established book of business
-Has worked within hotel sales operations
-Has some experience and working knowledge within the group travel segment
-Experience with Cognos, Tableau, Reserve, and Oracle preferred
-Comprehensive knowledge of Hotels and Sales Practices
-This individual must be able to work independently in a home-based environment
-Excellent communication and interpersonal skills, with the ability to build rapport with both internal and external stakeholders.
-Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
-Creative thinker with the ability to strategize and plan events that align with the Brand’s identity.
-Fluent in Portuguese
-Self-motivated and driven to achieve and exceed targets
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
