Part-Time Technical Trainer / Instructional Design

at AMERICAN INSTITUTES FOR RESEARCH in Chicago, Illinois, United States

Job Description

Part-Time Technical Trainer / Instructional Designer
Job Location

US-Remote | US-VA-Arlington | US-NC-Chapel Hill | US-IL-Chicago | US-MD-Rockville | US-CA-Sacramento | US-MA-Waltham

Job ID 
13056  

 Job Location  
United States  

Category 
Technical Assistance
Overview

Join AIR as a Part-Time Technical Trainer / Instructional Designer with our Workforce Development program area, as we support the healthy, productive, and evolving workforce vital to the United States' economy and democracy. Our experts have decades of experience in workforce policy and practice, labor policy, postsecondary transformation, economics, and adult education. We work together towards addressing structural barriers in the workforce across race, class, and gender. We provide rigorous research and evaluation, and results-driven technical assistance and training throughout the United States at all levels of the system.

Our work focuses on:
Career and technical education
Postsecondary education
Workforce policy and programs
Adult learning
Human capital solutions
Individuals with disabilities
Use your experience, knowledge, and education to help us deliver on our mission: to contribute to a better, more equitable world.
Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.
About AIR:
Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.
AIR's commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone's unique life and community experiences. We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff by clicking here.

Responsibilities

The responsibilities for the position include:
Drive targeted technical upskilling in support of client digital transformation and sales engagement
Create virtual instructor-led training materials such as, but not limited to Facilitator and Participant materials, slide decks, Instructional Guides, Job Aids, etc.
Develop instructional videos including scripts, storyboards, and video captures
Create online interactive training using the Articulate 360 suite (Rise & Storyline experience required) and Adobe Creative Suite
Visualize workflows through graphics
Facilitate virtual instructor-led sessions, leveraging technical expertise gained through train-the-trainer, system hands-on practice, and mentoring by Project Lead
Become a subject matter expert (SME) in all functional areas of clients' products to gain the ability to deliver training and provide knowledge transfer
Document FAQs throughout training sessions in order to support client adoption
Support and participate in systems requirement gathering sessions with the client to keep track of changes that would impact training
Revise technical / system documentation to incorporate system and product updates requested by customers and internal users
Assist with development of curriculum for new courses
Schedule and manage coordination of hosting Live and Virtual Training Offerings
Collaborate with the AIR Project Manager to ensure completion of the training in accordance with the agreed project plan

Qualifications

Education, Knowledge, and Experience:
Bachelor's degree in Instructional Systems Design or Instructional Technology, or other related field
Application of instructional design methods, adult learning principles and understanding of "modern learner" engagement strategies
At least 3 years of work experience as a software Trainer
At least 2 years of Salesforce CRM or SaaS training experience
Experience conducting virtual webinar-based training (via MS Team, Zoom, Webex, etc.)
Experience with Agile methodology and workflows
Skills:
Strong attention to detail and commitment to accuracy when writing
Excellent interpersonal skills to ensure effective communication with individuals at all levels and from... For full info follow application link.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.