at CDW LLC in Fargo, North Dakota, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Your Opportunity
At CDW, the customer is central to everything we do. As the leading IT solutions provider, we strive to deliver digital experiences that position CDW as the single place where a customer can plan, buy, and manage their IT investments with expert advice and service. We want to make the complex work of IT Management surprisingly simple. CDW Product Managers play a critical role by connecting the strategies across the business, our technology and user experience. They identify opportunities, translate them for others from marketing to engineering, and move with speed toward better products that deliver outcomes for the entire organization.
Reporting directly to the Director of Customer Digital Product, the Product Manager will lead the product strategy for the Product Display Page of CDW.com. Leveraging your product management skills & expertise, you will partner closely with internal and external teams to execute on the product strategy and roadmap.
From strategy to implementation to optimization, we are on a journey to create industry-leading digital experiences for our customers. Are you interested in shaping the product strategy, vision and roadmap impacting experiences across the digital ecosystem? Are you obsessed with solving for customer needs and passionate about the customer experience? Are you a strategic thinker that also cares about the details? We would love to talk to you about this role!
Areas of Focus
Be the internal subject matter expert for all things Product Page related on CDW.com
Establish and implement product data standards and best practices in order to optimize customer decision making on the Product Display Page
Develop measurement plans and dashboards; monitor Product Display Page metrics and KPIs
Review and interpret onsite feedback; translate findings into strategic action
Benchmark our experience versus its competitors; translate findings into strategic action
Manage & execute the digital product strategy
What you are good at
Be a visionary
Identify strategic objectives and prioritize them
Anticipate and identify opportunities and customer needs based on research, competitive intelligence and stakeholder priorities
Articulate your strategy, vision and recommendations effectively to stakeholders at all levels of the organization - from the executive to individual contributor level
Drive to outcomes
Define a roadmap that supports strategic objectives and priorities
Be a strong voice within the team for using qualitative and quantitative data to drive decision making
Define and manage to key performance indicators (KPIs) at a product and feature level
Coach and shape a product management team
Lead others to drive to outcomes and achieve results
Help team members develop and add "tools to their product management toolbox"
Set goals and expectations for performance
Recognize the contributions of the team and provide feedback that helps the team grow
Drive operational excellence
Collaborate with stakeholders in diverse functional areas within the organization that participate in the product development lifecycle
Recommend and implement changes to how workflows across the organization and the team collaborates with cross-functional partners
Identify process improvements across teams to create best practices
What you have
Bachelor's degree and 5+ years digital product management experience, Master's degree is a plus
eCommerce experience, either in B2B or B2C
Solid product management skills with knowledge of agile software development processes and best practices, SAFe experience/certification is a plus
Effective people manager (direct or indirect) with demonstrated ability to lead highly engaged and effective teams both onshore and offshore
Excellent written and verbal communication skills, including being able to synthesize data, develop recommendations and communicate them at an executive level, and influence and persuade partners and stakeholders
Strong analytical and problem-solving skills with the ability to identify opportunities and execute to meet strategic objectives
Effective relationship builder with the ability to partner cross-functionally and work effectively with various levels of the organization
Comfort with ambiguity and an ability to learn quickly and thrive in a complex, dynamic environment
Intellectual curiosity to continually measure performance of the mobile channel against KPIs and readjust as the... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
