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Field Service Scheduler/Administrator - Tinley Park, IL

at American Sale in Tinley Park, Illinois, United States

Job Description

American Sale: “Unlock Your Potential: Build Your Career Path with Us!”

At American Sale, we believe in nurturing talent from within, offering a clear path to advancement whether you’re aiming for a commission-based role, a salaried position, or a management career. We offer real life skills that you can carry with you for a life time.  You’ll have the chance to collaborate with experienced professionals who will mentor you and help you leverage the latest technology to excel in your role. Our new and promoted managers receive competitive compensation that reflects their experience and achievements. Additionally, we set ambitious yet attainable sales and financial goals for each location, making our commission and bonus structures both appealing and rewarding. Join us and take the next step in your career with a company that values your growth and success.

https://www.youtube.com/embed/tMNIq39NOpE - Click for real life examples of our employee’s experiences

The Spa Service Coordinator is essential to maintaining the highest level of customer service that American Sales has strived to be known for. 

  • Excellent attendance and punctuality 
  •  Provide outstanding customer service.
  • Answer the phone with proper etiquette and handle the entire call with a positive attitude.
  • Process sales transactions accurately 
  • Proficiency in utilizing Google Maps and a solid grasp of directions serve as valuable tools for designing efficient service routes for our technicians.
  • Proficient in computer skills, with the ability to quickly learn and navigate systems like Titan AS400 
  • Adapt to changing business demands by Multi-Tasking and Pivoting from one task to another. 
  • Adhere to company policies and procedures.
  • Some experience in the repair service industry is a plus , For example an order writer at the mechanics 
  • Ensure order accuracy and attention to detail
  • Origination and information recall are essential to being successful in this role
  • Extending help the entire department when needed ( this also helps develop new skills for career movement)  

 

Physical Demands:

  •  Regularly talk and hear while performing job duties.
  • Actively stand, walk, bend, kneel, stoop, and crouch.
  • Frequently lift and move items (sometimes over 50 pounds).
  • Specific vision abilities are required, including close vision, distance vision, color vision, peripheral vision, and depth perception.
  • Visual acuity to use a keyboard, operate pool and spa equipment and read technical information.
  • Potential exposure to safety and health hazards related to pool and spa operation and chemicals.

Expected Working Hours:

  • Monday through Friday 7:30-4pm 
  • Off 6 Holidays / options to work may be given with incentives or the ability to float holiday 

Travel:

  • Occasional travel between stores, the Corporate Office, and customer locations.

 

Getting to Know American Sale 

At American Sale, our unwavering mission is to enrich the lives of our customers by providing products that enhance their everyday experiences. Whether it’s creating cherished memories with family and friends or finding moments of relaxation and well-being, we’re here to make every day better

Our Unique Blend: Selection, Service, and Price

  • Selection: We curate a diverse range of products that cater to a home's needs. From outdoor furniture to indoor gaming, pool essentials to holiday decor, and the best Christmas selection in the Midwest. 
  • Service: Our dedicated team is committed to delivering exceptional service. We listen, empathize, and ensure our customers' satisfaction. The customers’ happiness is our number one priority. 
  • Price: Quality doesn’t have to break the bank. We offer competitive prices without compromising on excellence.

A Legacy of Family Values

  • As a family-owned and operated company spanning six decades, we understand the importance of trust, integrity, and lasting relationships.
  • Our commitment to our shoppers extends beyond transactions; it’s about building a community of return customers.

Embracing Change and Innovation

  • We thrive on evolution. Trends shift, technology advances, and we adapt. Our passion for innovation keeps us at the forefront of the market.
  • From classic favorites to cutting-edge solutions, we’re here to enhance your lifestyle.

 

 More of what we offer 

Full time employees qualify for:

  •  Healthcare, Dental, Vision and various other offerings, including 401K with company match 
  • Blue Cross Blue Shield 360 Discount Program 

All Employees Qualify for: 

  • ADP Life Style Discounts on entrainment, Pet insurance, and more!
  • Paid Time off 
  • Employee Discounts
  • Pay as you work options 
  • We promote from within. Whether you are looking for a commission-based, salary, or management position we can get you there!
  • The opportunity to work with seasoned professionals to guide and mentor your career and use the latest technology offered!  
  •  New managers are compensated based on experience level and record of accomplishment.
  • Company sets the sales and financial goals for each location – commission and bonus are attainable and appealing.

 

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Job Posting: 12090997

Posted On: Jul 31, 2024

Updated On: Aug 31, 2024

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