Multimedia Solutions Architect

at ConvergeOne in Bloomington, Minnesota, United States

Job Description

Multimedia Solutions Architect
Job Locations

US-Virtual Office

Position Type 
Regular Full-Time  

Requisition ID 
2024-6100  

Category 
Information Technology
C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

The MultiMedia (AV) Solutions Architect will work as part of the Multimedia Design Group to develop AV solutions based on customer requirements, translate customer needs into solutions and proposals, identify and quality components, and to support the development of integration products and systems. In addition, this Engineer is required to translate AV solutions into proposals, including system design functionality, diagrams, and specifications.
The Solutions Architect will be responsible for multiple projects in a Pre- sales client facing capacity. Project types include both new buildings and retrofits in virtually all market verticals including commercial, education, government, heath care, legal and retail.

Responsibilities

Provides pre-sales technical support to Sales Representatives
Works with Sales Team, customers, and the customer's facility support to confirm functional requirements and designs before and during the installation process
Develops design proposals, and make the required changes prior to customer acceptance
Coordinates technical details related to system deliverables HW and SW with vendors and the internal development team
Develops Basic AV Flows drawings based on customer and site requirements
Assists operations to coordinate installations
Provides continuous engineering support throughout the project management of installations from inception through implementation
Provides technical support for escalated customer issues
Maintains knowledge and proficiency with industry components and standards

Qualifications

Required Qualifications
Bachelor's Degree in a related field (e.g.: Computer Science, Electrical Engineering, Electronics, etc.) or equivalent experience
Minimum of 3+ years of experience in AV engineering
Knowledge and familiarity with the installation, configuration and troubleshooting of Crestron and AMX control systems
Understanding and knowledge of Video and Audio integration, including speakers and mics
High degree of computer literacy (MS Office, Web Applications, Visio)
Familiarity with Video Conferencing equipment a plus
Ability to interact with sales, technical field personnel, management, and customers
Very strong customer facing skills
Strong written and verbal communications skills
Must possess a high degree of self-reliance, initiative, and creativity
High degree of personal organization and the ability to work well under pressure
Ability to work flexible hours as required
Ability to travel to support engineering, sales, and marketing activities

Desired/Preferred Qualifications
Working knowledge of electronics and AV equipment 

Additional Information

C1 BENEFITS

* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to... For full info follow application link.

EOE of Minorities/Females/Vets/Disability