at Nutrien Ag Solutions, Inc in Deerfield, Illinois, United States
Job Description
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.
This position will report to the Manager, Customer Experience in Deerfield, IL.
What you will do:
Directly interact and communicate with customers and collaborate with Sales, Legal, Transportation Distribution & Logistics, Product Management, Customs, and Credit along with Nutrien's plants to manage order to cash activity and international requirements.
Execute customer sales agreements and prepare documentation according to terms and conditions and agreed Incoterms.
Educate brokers, agents, and forwarders on customer import/export requirements to facilitate shipping documentation and prompt customs clearance.
Review international letters of credit and communicate with credit, bank, and customers to ensure accurate and timely document presentation, payment remittance, and discharge operations.
Collaborate between customers, accounts payable, and credit to prepare proforma invoices, receive credit approvals, and confirm appropriate cash application.
Learn and understand our Nitrogen, Phosphate, and Potassium nutrients as well as specialty lines of products in our Agricultural, Industrial, and Feed Divisions.
Act as a resource for Sales in communicating with customers.
Accurately satisfy customer inquiries regardingorder status, product specifications, shipping documents, product safety, etc.
Collaborate between customers, Accounts Payable, and Credit to prepare proforma invoices, receive credit approvals, and confirm appropriate cash application.
Work with Sales, Warehousing, and Finance to ensure the proper closing out of fiscal periods.
Provide back-up support for other positions on the team as required.
What you will bring:
Ideal candidate should have a bachelor's degree in business, International, Logistics or related four-year degree.
Preferred experience or background in an Agricultural, Commodities or Industrial Chemicals is beneficial but not required.
2-5 years business experience.
Strong problem resolution and analytical skills along with being able to exercise independent decision making within established guidelines.
Excellent verbal, written, critical thinking and problem-solving skills and ability to interact with all levels of employees and management.
UnderstandInternational Trade Compliance requirements, ICC UCP 600 standards, and Incoterms.
Exceptional organizational skills and ability to manage multiple tasks simultaneously and prioritize deliverables. High attention to detail and proven ability to work under pressure.
Experienced in a variety of software programs and applications with an aptitude to learn new systems.
Strong interpersonal skills and comfortable in a team environment.
Understand customer service processes and procedures and how transactions flow through and report in the various systems.
Proficiency in Microsoft Office is required.
Bilingual in Spanish is an asset.
Must be highly motivated.
Sensitivity to cultural differences and awareness.
Capacity to identify pain points in processes / systems and recommend and implement possible solutions.
Ready to make an impact with us? Apply today!
The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be... For full info follow application link.
The company is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics
