at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Summary
The Solution Advisor (SA) role focuses on pre-sales solution design. This role is responsible for working with sales teams to plan and organize sales strategies and with delivery teams to onboard new customers into Managed Services. The incumbent analyzes the sales environment including customer expectations, competitive environment as well as the customer's technical environment and business drivers and defines actions to be performed in the sales cycle timeframe.Further, the role includes ensuring customers' successful transition from Sales into on-going service delivery.
The SA is a Client facing technical pre-sales role. They are expected to spend the majority of their time engaged with CDW customers, sellers & partners in their assigned markets. The SA develops and maintains strategic relationships with sales & leadership of the teams they support and is seen as a trusted advisor to grow business. The SA is expected to be subject matter expert in multiple Microsoft 365 families of solutions. The incumbent in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the Sales and Delivery teams.
Main areas of responsibility will be high level of experience with and understanding of:
Expertise with Microsoft 365 tenant based workloads: Exchange Online, Teams, OneDrive for Business, SharePoint Online, Defender and Purview
General understanding of the full scope of Microsoft solutions, such as PowerBI and the Office Suite
The SA will have deep knowledge of Microsoft 365 and will focus pre-sales and design of managed services approach for technologies such as Exchange Online, Teams, OneDrive for Business, SharePoint Online, Defender and Purview.
The Solution Advisor (SA) role focuses on managed services design for CDW's current and emerging portfolio of modern work technologies. This role will have a specific focus on assisting our customers and sellers in qualifying and identifyingmanaged services opportunities with Microsoft 365environmentsas well as related tools and both internal and external consulting and service delivery partners. This role is seen as a trusted advisor to grow business. As a Solution Advisor, you will understand our client's environment and operating infrastructure. You will own the process of developing scopes of work and contribute to the sale of service opportunities.
Key Areas of Responsibility
Educates internal teams by conducting short training classes on Microsoft 365 managed services - Explains how to sell managed services and best utilizefeatures, benefits, and technical specifications of relevant solutions and services
Contributes to the team's knowledge base and readily shares knowledge with other Engineers, Solution Architects, Advisors and Account Managers
Is a passionate learner who demonstrates continuous learning by proactively expanding technical depth in products, solutions, and services.
Articulates to customers the Practice's value proposition; articulates audience-centric version of the value proposition to customers, account managers, and partners and uses it to generate additional revenue opportunities for CDW.
Leads business-focused technology solution presentations at CDW, Customer, and Partner events and meetings.
Collaborates with Partners, other Engineers,Solution Advisors or Architects and Account Executives to drive mapped opportunities; fine tunes strategies and approaches to achieve greater sales results.
Operates in a regular cadence with multiple partners to educate, plan, and execute on joint strategies in collaboration with multiple stakeholders ; understands partner alignment in geography and leads customer opportunity mapping exercises.
Identifies cross sell-and/or up-sell opportunities for an engagement, equips/assists Sales to pursue it.
Collaborates with Partners, Field Solution Architects (FSA) and Account Executives (AE) to drive mapped opportunities; fine tunes strategies and approaches to achieve greater sales results.
Stay current with the latest updates and features of Microsoft 365 services and Copilot capabilities.
Sales Support
Prioritizes time spent on opportunities based on potential return on investment.
Maintains pre-sales pipeline data, develops plans, and takes actions to move opportunities to closure. This includes identifying and qualifying sales leads, conducting meetings to sell services, identifying customer... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
