Director, Product Management (Availity)

at Humana in Springfield, Illinois, United States

Job Description

Become a part of our caring community and help us put health first

Availity, headquartered out of Jacksonville, FL, operates as the largest real-time information network in healthcare, connecting two million providers, health plans, and technology partners. Availity is the clearinghouse for Humana to receive electronic transactions including claims, eligibility and benefits, authorizations, and attachments. The Availity Essentials portal serves as Humana’s secure portal that enables streamlined and efficient functionality for our providers.

This is a critical role that supports our interoperability strategy and requires strategic leadership across the Enterprise. The Director, Product Management leads the existing internal Availity team (7 direct reports) and will report to the AVP, Product Management. This is a critical role that supports the interoperability strategy and requires strategic leadership across the Enterprise.

+ Leads 7 direct reports

+ Drives strategy for the enterprise

+ Drives accountability with Availity and internal customers in support of key priorities and initiatives

+ Monitors efficiency of capabilities and solutions and uses customer and business partner feedback to ensure capabilities are meeting customer needs across the enterprise to achieve the desired outcomes

+ Makes decisions typically related to the implementation of new/updated capabilities or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance

+ Influences and drives results while maintaining strong partnerships at various levels including directors, AVPs, VPs

+ Executes an operating model and governance committee

+ Maintains oversight of the 1B+ transactions received on an annual basis

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

+ Medical Benefits

+ Dental Benefits

+ Vision Benefits

+ Health Savings Accounts

+ Flex Spending Accounts

+ Life Insurance

+ 401(k)

+ PTO including 8 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

+ And more

Use your skills to make an impact

Required Qualifications

+ 5+ years of leadership and/or management experience

+ 5+ years healthcare experience

+ Proven track record of managing all aspects of a product throughout its lifecycle from conception to delivery

+ Experience with problem solving and consultation within complex environments

+ Roadmap creation experience

+ Strategic thinking and planning experience

+ Executive presence

+ ?High sense of accountability and strong problem-solving skills

+ Strong interpersonal and leadership skills to influence across the organization

+ Excellent communication written and verbal skills

+ Analytical and critical thinking skills

+ Stakeholder management

+ Enterprise and growth mindset

+ Critical decision-making skills

+ Risk identification and management skills

+ Grounded in consumer-centric thinking

+ Collaborative and goal-focused

+ See possibilities vs barriers

Preferred Qualifications

+ Bachelor’s Degree

+ Agile experience

+ Change Management experience

+ Knowledge of Humana’s internal policies, procedures and systems

+ Passion for making a difference in healthcare for providers and members

Additional Information

Travel can be up to at least once a quarter.

Work at Home/Remote Requirements

Work-At-Home Requirements

+ To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

+ Wireless, Wired Cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

+ Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

\#LI-LM1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$164,700 – $226,600 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientat