Sales Excellence Manager

at TricorBraun in Oak Brook, Illinois, United States

Job Description

We love your ambitious spirit

We’re looking for an experienced Sales Excellence Manager to join our team. Your strong knowledge of commercial processes will drive better customer experiences and overall sales performance. If our approach to business energizes you, apply now!

Why TricorBraun

TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

Your role

Your key goal as the primary owner of our Customer Relationship Management software system is to standardize and optimize our sales processes, training teammates on system functionality and driving system enhancement.

Your background and experience

+ Develop a comprehensive understanding of the CRM strategy and ensure that our roadmap, backlog, and results align with expectations.

+ Partner with both commercial leaders and IT teammates to deliver technology solutions that help CRM work for packaging consultants, rather than vice a versa – increase efficiency, effectiveness, and selling time.

+ Lead all aspects of product integration: evaluate digital tools for integration into the CRM ecosystem to deliver new value.

+ Process improvement: Collaborate with cross-functional teams to analyze and map, reinvent, and optimize sales processes within the CRM system to deliver seamless workflows and improved efficiency. New processes clearly tie to better financial performance: revenue, GP, and EBITDA.

+ CRM and commercial process training: design, coordinate, and deliver training for new teammates and for new features.

+ Change management: Drive the adoption of standard methodologies and new features in CRM as needed.

+ Integration onboarding: Lead commercial onboarding process with newly acquired companies: fit-gap exploration, existing commercial process dynamics and pipeline management, map current roles & responsibilities to CRM functionality and use cases.

+ Drive commercial success: Partner with commercial leaders to drive CRM utilization with their teams and ensure pipeline hygiene by communicating which leads, prospects, and opportunities are malnourished for attention.

+ Sales Analytics: Work with our PowerBI team to create and maintain reports that produce essential analysis and provide clear, actionable insights.

How we’ll support you

It all starts with an exceptional training program spanning classroom, online, and hands-on collaboration with other consultants. You will learn our business, our industry, the sales process, where to gain leads, how to best use our database, and how customer cycles work.? Your base of operation will be the staffed office closest to your territory. Because we’re a people first company, you can expect even more.

· Comprehensive compensation package

· Excellent medical, dental, and vision insurance benefits

· Retirement plan with match

· Unlimited advancement opportunity

We are proudly an equal opportunity employer and will consider all applications.

\#LI-Hybrid

TricorBraun is a global packaging leader, with team members working from locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from cutting-edge start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home.

We are proudly an equal opportunity employer and will consider all applications. To request an accommodation, please email your request to ta@tricorbraun.com .