at Tailchasers in Lake Barrington, Illinois, United States
Job Description
Are you passionate about pets and looking for an exciting leadership role in a vibrant, fast-paced environment? Tailchasers Barrington Pet Resort is seeking a dedicated and dynamic Shift Lead to join our team. If you’re a reliable, flexible, and professional with a knack for problem-solving and multitasking, we encourage you to apply!
About the Role: As a Shift Lead, you’ll play a crucial role in ensuring attentive care is provided for the pets visiting within the facility. You’ll be expected to lead by example, inspire the team, and step in as a kennel technician or receptionist based on the needs of the work day. Your responsibilities will include training new team members, delivering exceptional customer service, managing general office tasks, and providing top-notch care to our furry guests.
What We Offer:
+ Competitive Compensation
+ PAID TIME OFF
+ Comprehensive Benefits
+ Animal Behavior Education
+ Free Puppy Kisses
+ Pet First Aid Certification
+ Hands-On Training
+ Discounts
+ Promotions & Performance Bonuses
Key Responsibilities:
+ Phone Management & Office Administration – Handle calls, manage office tasks, and process payments.
+ Team Leadership – Oversee staff, train, and coach team members.
+ Customer Service Excellence – Address client needs.
+ Facility Oversight – Ensure the cleanliness of the kennel, manage supplies, and maintain playgroups.
+ Pet Care – Oversee feeding, medication, and ensure a safe and happy environment for our pets.
Ideal Candidate:
+ Experience – At least 6 months of management experience in a similar setting.
+ Teachability – Eager to learn and adapt.
+ Authorization – U.S. citizen or legally authorized to work in the U.S.
+ Self-Motivated – Able to work independently and take initiative.
+ Reliable
+ Physical Stamina – Comfortable with physical tasks that require kneeling, crouching, walking, standing, lifting up to 50 lbs unassisted, bending, or climbing.
+ Strong Leadership – Proven ability to lead and motivate a team.
+ Multitasking Skills – Excellent at prioritizing and completing tasks efficiently.
+ Tech-Savvy – Proficient in basic computer functions.
+ Customer Interaction – Friendly and effective communicator.
+ Compensation: Negotiable based on experience.
We have the most fantastic staff in the industry, and we can’t wait to welcome you to our team!
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