Order Processor

at Aston Carter in Johnsburg, Illinois, United States

Job Description

Job Title: Order Processor

Job Description

As an Order Processor, you will be responsible for creating and receiving purchase orders, maintaining records, processing online orders and payments, and sending out orders. You will handle clerical duties, operate office machines, manage incoming and outgoing mail, update online pricing and inventory, and ensure metrics are met on selling platforms. Additionally, you will interact with customers to provide support and information, handle requests and adjustments, and build customer rapport to ensure excellent service. You will also create inventory reports, manage accounts payable, and confirm credit status as required.

Hard Skills

+ 1+ year of order processing experience

+ Basic proficiency in MS Outlook and Excel

+ Experience with HVAC products

+ Experience using QuickBooks

+ Ability to type 40-50 words per minute

+ Proficient computer skills and ability to learn database and ordering systems

Soft Skills

+ Excellent organizational skills

+ Attention to detail

+ Excellent communication and interpersonal skills

+ Ability to maintain good customer relations

+ Service-oriented

+ Ability to resolve customer grievances

+ Ability to function well in a high-paced and sometimes stressful environment

+ Excellent retention on product knowledge and training

Job Type

This is a long term contract-to-hire position.

Work Site

This is a fully on-site position in Johnsburg, Illinois.

Work Environment

This role requires working in-office from Monday to Friday, 8 AM to 4:30 PM. The office environment includes the presence of three large dogs, so comfort with animals is necessary. The role is predominantly administrative and order processing-focused, with a smaller portion dedicated to client and manufacturer communication.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.