at Beacon Hill Staffing Group in Springfield, Illinois, United States
Job Description
Top Skills & Years of Experience:- Technical skills include SQL and S2T (source to target mapping).
- Candidates should have experience with complex projects. The should "know how to deal with inter-project dependencies within a program and how to map out how a critical path in one project can derail critical path in another."
- At least 5 years of experience - Develop, execute, and document test plans and organize and oversee end-user testing and acceptance. Track defects and coordinate resolutions.
- At least 5 years of experience - Research, perform analysis, and provide recommendations for solutions that meet business needs and fit within the system/software capabilities.
Duration: 6/30/2025, likely to extend
Under general supervision from the deputy director, on enterprise projects, initiatives, and processes, this advanced level position works as a liaison amongst technical and business stakeholders to facilitate the development of business requirements, lead business process redefinition studies and analyze the use of new technology for new or enhanced systems services. This position is responsible for working with business leads and subject matter experts (SMEs) from various program areas to understand business structure, policies, and operations in order to develop solutions to business-related issues and achieve and business unit strategic goals and initiatives. Including, but not limited to, defining/refining metrics and creating dashboards and standard operating procedures for projects, leading the creation and assisting with the execution and completion of user acceptance testing (UAT), and assisting project managers and/or business units with defining project benefits and costs. Responsible for understanding current and future processes, including processes for the entire enterprise. The work product will impact the enterprise, as well as extra and/or inter-agency business on critical business activities.
This position, along with business leads and SMEs, will analyze current business processes and identify changes in business processes and/or IT systems that will improve ability to meet customer needs and/or improve operating efficiency in a member-centric organization. This may include developing use cases and/or test plans to illustrate current state to future state definition and developing and validating detailed system requirements and design specifications. This position interacts with business users to assure a mutual understanding and agreement on requirements and specifications and, at an expert level, provides consultation, direction, and guidance to business managers.
This is a senior-level position performing difficult and complex work reviewing policies, priorities, recommendations, and/or solutions to IT and business-related issues. This person will serve as the principal authority in the analysis of business process definition/redefinition projects, with little supervision, and providing expertise in multiple projects of moderate to difficult scope and complexity. This position requires knowledge of project management principles, methods and practices. Ensuring effective and efficient interactions with staff and management at all organizational levels
A. Leadership, facilitation and coordination of business and operational teams to ensure that business needs are being met
- Lead, facilitate, and coordinate team meetings to prioritize work requests in partnership with the business leads from assigned business areas.
- Serve as the key integration point between the business areas, operations teams, and IT.
- Develop and maintain a deep understanding and expertise of applicable operational processes, procedures, and controls.
- Work with key stakeholders to fully understand and analyze the business case for each work effort.
- Lead, facilitate and coordinate business requirements at the appropriate level of detail for each work effort, ensuring the cross-functional impacts and any required coordination/integration effort has been identified ahead of the solution.
- Work with internal and external stakeholders to gather and validate business requirements and assist with the functional design of solutions.
- Partner with the technical lead to provide input into the functional aspects of solutions design.
- Proactively identify opportunities for process, system, or other enhancements that may help the business mitigate operational risk and/or achieve its busines goals.
- Develop, execute, and document user test plans and organize and oversee end-user testing and acceptance.
- Provide support to test teams, as needed.
- Coordinate resolution of issues uncovered during end-user testing.
- Research escalated business issues and lead the creation of integrated models/workflows that resolve the root cause of these problems.
- Provide direction and training to other staff in the use of business analysis and process tools, techniques, metrics, standards, and best practices
- Promote, recommend revisions to, and lead the development of business analysis policies, processes/procedures, standards/guidelines, and tools/templates for OEI and the enterprise, ensuring consistency and repeatability.
- Monitor business analysis processes, tools, standards, guidelines, and templates for adherence to industry and specific standards.
- Expert ability to analyze enterprise-wide business and technology issues in a large or complex organization and be able to document and communicate business knowledge
- Demonstrated ability to identify appropriate members and develop effective teams with specific knowledge and skills needed to develop solutions and make recommendations
- Ability to independently identify and obtain information sources needed to perform responsibilities effectively and efficiently.
- Advanced ability to recognize how/when to improve a process, recommend, negotiate, and implement change.
- Comprehensive experience in business process analysis, new business process design, quality/process improvement, and change management.
- Advanced experience and ability at identifying key points and communicating results accurately and effectively to a broad audience.
- Certification of Competency in Business AnalysisTM (CCBATM) Designation, Certified Business Analysis ProfessionalTM (CBAP®) Designation, or equivalent preferred.
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
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