Operation Support Rep

at Ameren in Maryville, Illinois, United States

Job Description

Hourly Rate - $24.28

Position Description
The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include:
Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.
Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.
Responsible for updating daily orders in Customer Service System (CSS), OAS, DOJM CRTS and MVRS systems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.
Contact with customers concerning updates and changes with schedules and orders.
Accurately maintain files and records.
Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed.

Position Requirements
High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.
Must have good communication and human relations' skills and ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position.

This position is covered by the IBEW bargaining agreement.

If end date is listed, the posting will come down at 12:00 am on that date:Thursday August 08, 2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.