Manager, Corporate Communications

at Capital One in Chicago, Illinois, United States

Job Description

Center 1 (19052), United States of America, McLean, Virginia

Manager, Corporate Communications

At Capital One, we're building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About The Role:
Capital One is looking for a strategic, results-driven communications professional to join a talented group of communicators on our Corporate Communications team.

Working for one of the world's most recognized brands provides opportunities to learn and grow while creating industry-leading communications campaigns. Our work demands diverse skill sets including experience in developing communications plans; earned media strategy; influencer relations; content creation; reputation building and protection; analytics and insights; and more.

This person will partner with business leaders; marketing and brand partners; and agencies to build and lead strategic, integrated and customer-facing communications programs across channels that highlight our human-centered, tech-forward products and offerings to the target audience and bolster perception of Capital One amongst key audiences .

This position requires exceptional written, verbal, and presentation skills; solid understanding of and experience working with traditional and social media; experience with influencer identification and management; experience leading projects and teams to meet objectives; and the ability to build trusted relationships - with both internal and external stakeholders - while operating in a fast-paced, matrixed environment and an ability to successfully build in white space.

PRIMARY RESPONSIBILITIES:

Exhibit a deep understanding of and ability to communicate the benefits, features and key insights related to enterprise and business goals

Work closely and engage with key stakeholders to build trusted relationships

Identify themes, topics and content that resonate with target audiences and meet strategic business objectives

Leverage data and insights to inform and measure success of narratives and influence programming

Understand, identify, and effectively navigate potential program risks and sensitivities

Ability to work seamlessly as part of a team, in an open and collaborative environment

Lead integrated communications strategies, including paid, earned, shared, and owned media

Identify news hooks and agile earned media opportunities that support business objectives and coordinate outreach, leveraging key contacts and managing relationships to ensure media coverage across a range of media verticals

Build and enhance mutually beneficial relationships among target media and influencers while thoughtfully determining when to incorporate earned media, influencer relations, experiential and content components into programming

Draft and lead the development of effective communications materials, including: strategic plans, public announcements, leader talking points and remarks, social media content and other communications documents for various audiences

Oversee flawless earned media engagement through comprehensive spokesperson training and prep, on the ground support, and media follow-up

Build powerful, dynamic, influencer content that can be adapted and shared across a variety of internal and external channels

Partner and collaborate with Corporate... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.