at W.W. Grainger, Inc. in Lake Forest, Illinois, United States
Job Description
About Grainger:
Grainger is a broad line distributor with operations in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working, by serving more than 4.5 million customers with multiple products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.
We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.
Position Details:
The ServiceNow Senior Engineer will understand Now Platform, ServiceNow IT Service Management, IT Business Management. This includes modules for Incident Management, Change Management, Problem Management, Asset Management, Project Portfolio Management, Agile, CMDB, Service Catalog, Service Portal, Automated Test Framework and Mobile applications.
Candidate will report to Manager of IT OperationsYou Will:
Assists in the development of solutions to meet our requirements and technical design documents.
Follow development of solutions to ensure they are flexible, scalable, and meet company standards.
Build high-quality, clean, scalable, and reusable code!
Develop ServiceNow configurations, including custom scripts, workflows, and orchestration (Flow Designer)
Create software documentation, such as testing plans, flow charts and technical documentation.
Support integrations using IntegrationHub and orchestration, APIs, and related transform maps.
Test application code, user interface and third-party integration using Automated Test Framework (ATF).
Monitor health, usage, and overall compliance of ServiceNow and its applications, participate in application and platform upgrades.
Understanding of DevOps
Participate in Agile SDLC
You Have:
1-3 years ServiceNow administration development experience including NOW platform, ITSM, CMDB, CSDM, ITIL, ATF, Integration Hub, or Flow Designer
Web-based development languages (JavaScript, HTML, CSS, HTTP/HTTPS, JSON, XML)
Experience with building, and testing web APIs (e.g. REST, WebSocket's)
Understanding of Python and PowerShell.
Understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
Experience as a ServiceNow Certified System AdministratorRewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.
Benefits starting on day one, including medical, dental vision and life insurance
6% 401(k) company contribution each pay period with no personal contribution required
Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more.DEI Statement
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to encouraging an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
