Account Representative - Ocean Import

at GEODIS in Elk Grove Village, Illinois, United States

Job Description

Description

Account Representative - Ocean Import
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
Handle shipments and ensure profitability.
Establish task priorities, scheduling and tracking work assignments.
Coordinate shipping details with origin agent.
Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone.
Billing on time, zero demurrage mind set, detention, exam fees, etc.
Work directly with carriers to coordinate and follow up incoming shipments.
Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
Provide effective and accurate instructions to transportation carriers according to company's shipping guidelines.
Convert and verify shipment weight and volume.
Calculate rates and price conversions, profit, and loss analysis.
Maintain communication with customers, carriers, and vendors.
Coordinate pick-ups and invoice files.
Assist customers with questions, complaints, requests, tracking and tracing.
Process, arrange and coordinate cargo bookings with customers and overseas agents.
Handles accounting processes accurately and in a timely manner.
Open files in CargoWise system generating invoice to the brokerage team or outside broker.
What you need:
Minimum 3 years' experience in importation of goods or an equivalent combination of both education and experience.
Knowledge of Government Agency requirements
Knowledge of the movement of freight via ocean
PC literate with experience with Microsoft Outlook, Work, Access, and Excel
Bonus if you have:
Ability to read and interpret documents.
Excellent verbal and written communication skills required.
Ability to multitask.
Mathematical skills are essential to ensure accuracy in pricing.
What you gain from joining our team:
Access wages early with the Rain financial wellness app.
Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and paternity leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.
+ more!

OHL is an Equal Opportunity Employer.