at Northwestern University in Evanston, Illinois, United States
Job Description
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Job ID50121
LocationEvanston, Illinois
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Department: IT AS Ent Sys HR/Student
Salary/Grade: ITS/79
Job Summary:
As part of the IT Enterprise Systems (ES) team, the Systems Analyst performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications.Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues.Completes content, process, and procedures for technical and functional system work that is low in complexity.
Specific Responsibilities:
Strategic Planning
Partners with senior analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards).
Partners with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.
Administration
Drafts accurate documentation of process, procedure, and system/application configuration.
Formulates and executes test scripts, implementation project plans, rolls out communications and training materials.
Outlines medium complexity use cases.
Functional Requirements and Testing
Formulates test scripts and performs detailed testing for moderate to complex use cases to ensure that the implemented software functions correctly.
Participates in and may facilitate iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements. Draws on prior implementation experience to engage in discussions.
Performance
Assists in software evaluation and enters moderate to complex configurations to meet user needs.
Collects feedback from users on application performance and escalates moderate to complex critical performance issues with technical resources and management.
Collaborates with technical, reporting and application resources to analyze and resolve moderate to complex production issues in a timely manner. Provides input into possible solutions based on prior system knowledge and basic analytical skills.
Supervises
Provides work direction and/or supervise staff such as subordinates, contractors, vendors, students, etc.
Manages basic projects or work packets ensuring timelines, deliverables and expectations are met.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years functional/business/system analysis or other relevant experience required.
Enterprise Applications
ERP/CRM applications
PeopleSoft Campus Solutions (SES)
Infrastructure (extends across applications)
Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
Programming Languages and Frameworks
PL/SQL
SQR (Oracle Hyperion)
Analytical
critical thinking
decision making
judgment
problem solving
troubleshooting
Project
collaboration and teamwork
facilitate collaboration
functional documentation
organizational skills
planning
write proposals and project charters
Minimum Competencies: (Skills, knowledge, and abilities.)
Ability to effectively communicate ideas, both orally and in a written form.
Preferred Qualifications:
Experience in a higher education institution
Experience with Oracle/PeopleSoft's Campus Solutions product
Experience with information technology projects
Preferred Competencies: (Skills, knowledge, and abilities)
Strong analytical skills.
Demonstrated ability to work well as a member of a team, with a focus on delivery of results.
Strong customer service skills.
Ability to use query tools to analyze data.
Ability to quickly acquire technical and functional proficiency with new software applications.
Ability to work independently, with minimal supervision.
Experience with software development processes.
Target hiring range for this position will be between $80,129-$93,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Benefits:
At Northwestern, we are proud... For full info follow application link.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
