at University of Chicago in Chicago, Illinois, United States
Job Description
DepartmentHarris International Partnerships & Executive Education
About the Department
Why Policy? For a better world. Why Harris Public Policy? Because when it comes to better policymaking, evidence matters. We work at the frontiers of data collection and analysis, using the latest technology and social science methods to design policies that work for society. We conduct rigorous inquiry in an environment of innovation and risk taking. We collaborate across the private, public, and nonprofit sectors, adopting new methodologies to drive better solutions. We engage with our city, our world, and our leaders every day to evaluate and test our ideas. And we lead with our passion for driving social change, knowing that passion alone does not equal impact.
Job Summary
Reporting to the Executive Director of Partnerships and Credential Programs, the Associate Director of Credential Programs at the Student Recruitment and Global Outreach (SRGO) team will primarily focus on the non-degree credential programs at the Harris School of Public Policy and cultivating partnerships with leading academic and social sector organizations both in the US and key global markets. This is a highly comprehensive and agile individual contributor role managing all aspects of the credential programs ranging from program development, marketing strategy and campaign design, faculty communication, recruitment operations to student experience delivery. The person will manage at least one global employee based in China and a group of student workers and teaching assistants as well.
Responsibilities
- Program Design and Marketing Operations - 70%
- Conduct market research to study the landscape of credential, custom and adult learning programs; identify new opportunities for Harris to develop new programs
- Work closely with UChicago faculty, external clients and vendors to design and develop program proposals and learning modules with the learner-centered approach in various modalities (in-person, remote, hybrid); study and create best practices of learning/pedagogical methodology/technology usage for credential programs at Harris
- Work closely with the SRGO marketing team and the global team to develop various marketing campaigns and marketing assets (blog posts, profiles, email content, WeChat articles) for different programs and markets via different digital platforms such as LinkedIn, Google Ads, Instagram and WeChat
- Design and deliver the entire student experience for China-based programs starting from orientation, scheduling courses/classes/live events, creating and managing Canvas sites, managing the student worker/teaching assistants, and faculty communication and relationships building
- Manage the program budget (expenses, revenue, net revenue)
- Engage with the program alumni and manage the LinkedIn groups for credential alumni
- Partnership Development in Asia - 20%
- Further expand the China-based non-degree program offerings by building and/or enhancing relationships with key partners like governments, foundations, and academic institutions in Asia, including establishing new partner connections, ensuring ongoing partner communication, and tracking partner/project status
- Establishes and maintains metrics of success and makes sure those are present in departmental strategic plans, goals setting, and the annual budget.
- Degree Recruitment Support - 10%
- Leverage the accumulation of the social capital with Harris faculty and policy knowledge to support the degree recruitment work focusing on faculty engagement, student/alumni networking.
- Support key degree recruitment work such as Admitted Student Week, Diversity & Inclusion Day etc.
- Serve as a resource for program information. Resolves problems or questions referred by program staff, University administrators, or other contingencies
- Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate
- Has a deep understanding when interacting with faculty, researchers and staff for committee work or information
- Perform other related work as needed
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
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Certifications:
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Preferred Qualifications
Education:
- Bachelor's degree; Master's degree from Harris Public Policy
Experience:
- Eight years of related program management experience in an educational setting
- Experience with the University of Chicago or other peer institutions, and/or student-facing experiences
- Experience within one or more of the functions such as program design, partnership development, marketing, student advising, curriculum design
- Experience within one or more of the sectors in China such as non-profit, for-profit, academia, government
Preferred Competencies
- Result-driven mindset and workstyle
- Great attention-to-detail level and multi-tasking ability
- Strong self-management and accountability
- Strong student service mentality
- Agile communication style and active listening skills to work with different stakeholders
Application Documents
- Resume (required)
- Cover letter (required)
When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Administration & Management
Role Impact
Individual Contributor
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled Weekly Hours
37.5
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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