at University of Chicago in Chicago, Illinois, United States
Job Description
DepartmentPSD Computer Science: Administration and Staff
About the Department
The University of Chicago is a unique environment for computer science. Here, students and faculty can explore all corners of the field, from theory to applications. They can work at the intersection of computer science and other disciplines, including the social and physical sciences, policy, business, and biomedicine, benefit from the world-class city of Chicago, and make an immediate impact, both locally and globally. The Student Support Affairs Administrator (SAA) manages a variety of student services and departmental activities for the Department of Computer Science, including support of undergraduates, graduate students, and non-degree visitors.
Job Summary
Under the direction of the Department Manager and the Director of Graduate Studies, the Student Affairs Administrator (SAA) manages a variety of student services and departmental activities for Computer Science, including support of graduate students, non-degree visitors, staff, and faculty.
Responsibilities
- Supports the Director of Graduate Studies and the Computer Science Department Manager with daily operations of the department.
- Resolves or oversees the resolution of issues related to, but not limited to: course selection, degree requirements, pass/fail requests, student registration and bursar account issues, and leaves and reinstatements.
- Manages course scheduling; manages student academic records and the quarterly registration process for PhD students through the University's Academic Information System.
- Develops positive and active working relationships with internal and external constituents including but not limited to the PSD Dean of Students and College Dean of Students offices, Registrar, UChicagoGRAD and Career Advancement, Student Health and Counseling Services, Office of International Affairs, and others to create synergies across departments related to programming, resolution of student issues, and other matters of common interest.
- Organizes admission and graduation events, including the annual recruitment drive, visit day, Orientation Week, and dissertation defenses.
- Manages communications and the planning and scheduling of orientation activities for matriculating PhD students. Responds to inquiries from current and prospective graduate students, as well as alumni.
- Facilitates the quarterly degree audit process for graduating graduate students; and manages quarterly financial aid for PhD students.
- Responsible for annual entries in the College Catalog Graduate Announcements.
- Manages Teaching Assistant (TA) and Research Assistant (RA) positions on a quarterly basis. Provides financial and payroll departments with quarterly salary and account information. Posts jobs under the current CBA.
- Develops programs to build student community within the department.
- Addresses student concerns as they develop in coordination with appropriate University offices.
- Manages and assists with administrative activities, including but not limited to processing reimbursements and scheduling classroom and meeting room space.
- Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development.
- Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
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Certifications:
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Preferred Qualifications
Education:
- Bachelor's degree.
Experience:
- Administrative experience in student affairs, academic support, or closely related environment.
- Event planning experience.
Technical Skills or Knowledge:
- Proficient in Microsoft Office (e.g. MS Office word, and Excel).
- Use or learn a range of position-related software application.
Preferred Competencies
- Familiarity with central administration within a complex research university environment.
- Excellent problem-solving skills.
- Excellent oral and written communication skills.
- Handle multiple, concurrent tasks.
- Excellent interpersonal and customer service skills.
- Handle public with courtesy, clarity, and diplomacy.
- Handle sensitive and confidential situations and information with absolute discretion.
- Maintain calm and courteous demeanor and to work productively despite workload, competing priorities, complex problems, and tight deadlines.
- Use appropriate resources to resolve an issue.
- Considerable skill in working both independently and as a team member.
- Take initiative and organize and complete projects with minimal supervision.
- Effectively communicate with faculty, graduate and undergraduate students, and various administrative offices at all levels in the University.
Working Conditions
- Standard office environment.
- Lift and/or move objects up to 25 lbs.
- Walk around campus.
- Infrequent evening or weekend work.
- This position is eligible for a hybrid work schedule.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
- 3 References Contact Information (required)
When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Student Affairs & Services
Role Impact
Individual Contributor
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled Weekly Hours
37.5
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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