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IT Applications Manager (PUBLIC SERVICE ADMINISTRATOR, OPT 3)

at Illinois Department of Innovation & Technology in Springfield, Illinois, United States

Job Description

25% Under immediate supervision, serves as the IT Applications Manager for Law Enforcement Unit A with the Department of Innovation & Technology (DoIT), supporting the Illinois State Police (ISP): 

  • Implements the principles and techniques of computer system analysis in the design, testing, documentation and control management of management information and data communication systems. 
  • Directs and coordinates project teams supporting administrative applications and various assigned law enforcement systems and projects. 
  • Manages, coordinates, and monitors projects utilizing management techniques and processes, implementing the phases of the Systems Development Life Cycle.   
  • Provides project team direction and guidance. 
  • Utilizes project management tools including Microsoft Project. 
  • Utilizes Azure DevOps in creating and improving software. 
  • Plans, schedules, and implements tasks, prepares and adheres to standards, and guides project team. 
  • Manages and monitors administrative applications and law enforcement system upgrades, enhancements, and state and federal legislative mandates.   
  • Manages and participates in computer application design, coding, and maintenance.  
  • Serves in rotation for call outs on system problems.  
  • Responds to questions and emergency requests when problems arise. 


20% Serves as a working supervisor:  

  • Assigns and reviews work. 
  • Provides guidance and training to assigned staff. 
  • Counsels staff regarding work performance. 
  • Reassigns staff to meet day to day operating needs. 
  • Established annual goals and objectives. 
  • Approves time off. 
  • Prepares and signs performance evaluations. 

20% Represents the unit in long-range planning: 

  • Assists manager in establishing goals and objectives. 
  • Identifies application changes required to implement new technology.   
  • Provides recommendations and advises management in areas of managerial concerns including budget, policy, project planning, and project status 


20% Confers with other division liaisons and management regarding user needs: 

  • Makes recommendations to the bureau concerning user needs.   
  • Represents the Illinois State Police and division in meetings, conferences, and work groups. 


10% Keeps abreast of new developments in the Information Technology field: 

  • Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and maintain current on products, vendors, techniques, and procedures. 
  • Attends demonstrations and exhibitions related to assigned operations 


5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

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Job Posting: 12096985

Posted On: Aug 02, 2024

Updated On: Aug 02, 2024

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