at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Graduate Assistant - Technology Solutions
Graduate Assistant - Technology Solutions
Hiring Department: Data Center Operations
Location: Chicago, IL USA
Requisition ID: 1026786
Posting Close Date: August 15, 2024
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
Description:
Position Summary:
The Data Center Operations (DCO) team operates several mission critical data center spaces at UIC that serve enterprise and research computing needs for central IT and departmental units across the University of Illinois System. The Graduate Student will assist the DCO team and play a key part in ensuring the smooth functioning of our data centers. This role will be responsible for responding to data center ticketing requests, serving as the on-site liaison for vendors and partners, and helping to maintain documented processes and procedures.
Duties & Responsibilities:
Assist the DCO team in daily operations.
Respond to data center ticketing requests.
Serve as on-site liaison for vendors and partners.
Help maintain documented processes and procedures.
Assist with data center monitoring and incident response.
Assist with data center inventory and asset management.
Assist with server hardware installation, configuration, and maintenance.
Perform other related duties and participate in special projects as assigned.
Qualifications:
Minimum Qualifications:
Must be enrolled in a graduate degree program at the University of Illinois at Chicago.
Computer Science or IT background.
Experience with computer hardware installation.
Experience with physical layer networking.
Experience with basic network configuration.
Good written and verbal communication skills.
Good interpersonal and problem-solving skills.
Ability to work well in a team environment and also independently. Preferred Qualifications:
Ability to work 20 hrs/week during UIC summer and winter breaks strongly preferred.
Ability to respond to after-hours and weekend incidents strongly preferred.
Valid Illinois driver's license for use of University vehicle to access data centers across campus.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Looking for more University of Illinois positions?
We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations.... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
