at Fidelity Information Services in Chicago, Illinois, United States
Job Description
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor of Commerce/Business
Travel Percentage : 0%
Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?
About the role:
As an Implementation Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. You will examine data files, processes, forms, reports and operational needs of our customers, in order to facilitate data mapping and system conversions. After assessing all client needs, you will create a roadmap that will guide clients through the process while you teach them our products and coach them through setup and integration.
What you will be doing:
* Review card design drafts, proofs of camera-ready art, and ensure proper pagination and color assignment. Work with client on troubleshooting challenges with color mismatch between submitted card art and outcome from production.
* Conducting data analysis, product mapping and client interviews to assess data requirements for software utilization.
* Creating data maps and transaction workflow documents that show exactly how every field will be converted.
* Performing tests to ensure new, customized software meets customer specific needs.
* Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
Manage multiple projects and successfully deliver on high-profile/priority projects.
* Coordinating the movement of data and card issuance materials from clients and vendors.
* Training customers on new systems and procedures.
What you will need:
* 1+ years' work with graphic design. Focused on the physical print side.
* 2+ years as direct point of contact for external clients
* The ability to translate client requirements to technical specifications and then explain these concepts to customer groups.
* Strong analytical and problem-solving skills as well as excellent human relations, negotiation and documentation skills.
* A bachelor's in business or a related field or the equivalent experience.
Added bonus if you have:
* Experience with building Adobe forms
* Experience with Adobe Creative Cloud
* Previous project manager experience
What we offer you:
* Opportunities to make an impact in fintech
* Personal and professional learning
* Inclusive, diverse work environment
* Resources to give back to your community
* Competitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $58,310.00 - $95,040.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status,... For full info follow application link.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
For positions located in the US, the conditions below apply.
If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.