Senior Manager, People Technology

at HealthEdge Software Inc in Springfield, Illinois, United States

Job Description

Overview

Position Overview:

HealthEdge is seeking an experienced Senior Manager, People (HR) Technology. The team’s mission is to develop an ecosystem of people, platforms, processes, and partners that facilitate evidence-based decisions. With a focus on implementing and maintaining global workforce management systems, optimizing data reporting, and delivering actionable insights, the HR Technology and Analytics team is a beacon of innovation and a hub of opportunity for a motivated technology leader looking to make a significant impact in the industry.

The ideal candidate will be a seasoned professional with a proven track record in stakeholder management and the ability to navigate the complexities of a global organization. Your role will involve spearheading the integration of HR technologies and systems.

As a leader, you will mentor and guide your team, fostering an environment of innovation and continuous improvement. Your strategic vision will be crucial in developing initiatives that attract, develop, and retain top talent, ensuring our workforce is equipped to meet the evolving demands of our industry.

This role will oversee the operation of our Human Resources Information System (UKG) and other HR systems, including our Applicant Tracking System (ATS) iCims, Communications Platform Cerkle, and Talent/Learning Management Systems. This role will collaborate with internal stakeholders and business unit leaders to manage the system, implement new functionality, enhance our data analytics capabilities, and ensure talent management processes and system tools are set up to operationalize efficiency and optimize people analytics across the organization. This also includes ensuring security, accuracy, integrity, and availability of HRIS data. This position reports to the Vice President of Total Rewards.

About Center of Excellence:

Centers of Excellence (COE) are teams whose primary goal is to provide expertise in a specific field. COEs will usually provide support through training, research, and skilled leaders. In the case of HealthEdge, our Centers of Excellence incorporate the Human Resources, IT, Legal and Financial fields, all of which provide support to our Product divisions and allows the enterprise to move forward and achieve its goals.

Your Impact:

+ Partner with stakeholders to understand evolving business and technology needs, offering insights and recommendations for immediate solutions and long-term planning.

+ Aid in the advancement of the HR technology ecosystem, seeking to enhance technology and access, and influencing the adoption and deployment of new technologies.

+ Manages implementation, administration, and process improvement for all of our HR Systems

+ Serve as a functional and technical point of contact for HRIS (UKG).

+ Oversee the daily operation of all HR systems and provide guidance and end-user support for system functionality.

+ Identify and spearhead opportunities for operational excellence to maximize process and systems efficiencies; facilitate discussion of business process improvements and recommend related initiatives.

+ Drive technical requirements, implement, test, and deploy additional HRIS modules and integrations as needed to support changes to business processes.

+ Own the development of dashboards and reporting of people analytics for the company. Generates standard reports for ongoing business decision needs.

+ Partner with the Total Rewards team and other internal stakeholders to help define solutions using HRIS and support reporting needs.

+ Maintain knowledge of trends and developments in data management and security, Ensure system compliance with data security and privacy requirements. Regularly review and maintain audit reports to ensure data integrity and accuracy.

+ Perform system maintenance, including assisting in the review, testing and implementation of HR systems

+ Identify system gaps and deficiencies, and if applicable, suggest best practices or process improvements to help fill those gaps

+ Build and maintain documentation and guides for HRIS processes and standard operating procedures for a streamlined user experience.

+ Conduct training for management and new system users, including developing user procedures, guidelines, and documentation, and communicating processes and functionality on an ongoing basis.

+ Maintain awareness of current trends in HRIS trends and continuously increase both HR knowledge and HRIS application/tools knowledge

+ Identify trends and initiative process improvements to support and improve employee experience and to create process optimization.

What You Bring:

+ Bachelor’s degree (B.S.) or equivalent in human resource management, business, computer science or related field, from a four year college or university, required

+ At least 6-7 years of experience in technology program management, HR technology, learning systems, reporting & analytics, or a related field is necessary.

+ 4-5 years progressive management responsibility, demonstrating competencies to lead a function

+ Knowledge of HRIS, management reporting and payroll processes within an UKG environment required

+ Must have demonstrated expertise in UKG HRIS, payroll and business processes with ability to take ownership of overall HRIS systems and process

+ Reporting and business intelligence (Cognos 8) experience including systems set up and organization as well as ongoing reporting to meet business needs

+ General overall knowledge and experience within HR (e.g. compensation and benefits) with demonstrated ability to apply technical solutions to solve business problems in an effective manner, preferred.

+ Strong organizational skills, project management experience, time management skills, excellent attention to detail, ability to maintain confidential information and ability to work well in a team environment

Technical Skills:

+ Ability to take initiative and be self-motivated

+ Knowledge of information technology and HRIS best practices

+ Strong analytical skills

+ Excellent MS Excel, database, and PowerPoint software skills

+ Ability to interact effectively with all levels and operation units of the organization

+ Attention to detail and ability to provide fast turnaround when needed

+ In depth knowledge of UKG System Administration

+ Strong knowledge of Cognos/Business Intelligence report writing (i.e. report studio, query studio, dashboards, event studio, bursting)

Language / Communication Skills:

+ Excellent communication skills – correspondence to internal and external customers

+ Ability to communicate effectively with individuals possessing varying degrees of technical and functional knowledge

+ Proven teamwork – with ability to work with team members across all corporate functions

+ Client Service oriented and focused

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the US

Type of Employment: Full-time, permanent

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

+ The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

+ Work across multiple time zones in a hybrid or remote work environment.

+ Long periods of time sitting and/or standing in front of a computer using video tech