AD Dept SSM

at The Joint Commission in Oakbrook Terrace, Illinois, United States

Job Description

Overview

The Associate Director, Department of Global Standards and Survey Methodsplans, organizes, prioritizes, and manages activities and projects related to the development and refinement of accreditation and certification standards, survey methods, and related education; supervises professional personnel; monitors/allocates resources to ensure that objectives are effectively and efficiently met; identifies ongoing professional development goals for staff and future resource needs; and develops goals that relate to the mission of the department and Innovations.

Responsibilities

Position Accountabilities:

1. Plans, organizes, directs, and evaluates activities related to the development and refinement of accreditation and certification standards, survey methods, and related education. Defines product parameters and specifications. Organizes related staff resources. Formulates effective and innovative approaches to accomplishing product and operational objectives. Promotes and participates in process improvement and performance excellence activities.

2. Supervises professional personnel to ensure that all work is accurate and high quality. Participates in interviewing, hiring, evaluating, disciplining (if necessary), and mentoring personnel.

3. Maintains awareness and knowledge of development in the healthcare industry as relates to standards and survey methods and the implications for the Joint Commission.

4. Stays informed as to relevant skill and qualifications levels required by staff for effective performance and circulates requirements and relevant information to departmental leadership as appropriate.

5. Liaises with other functional/department managers. Provides professional/technical guidance and consultation to other Joint Commission divisions and personnel in the development and implementation of standards and survey methods.

6. Assists in the development and administration of departmental budgets related to specific projects. Manages and controls departmental expenditures within agreed budgets. Identifies potential areas for revenue generation within the department.

Qualifications

+ Thelevel of knowledge equivalent to that ordinarily acquired through completion of at least a master’s degree.

+ Eight to ten years of progressively increasing responsibility in health care delivery, leadership, and project management.

+ Management and leadership ability to plan, organize, and synthesize complex standards, survey methods, and related education activities involving a wide range of individuals, groups, and/or committees. Ability to complete work independently and lead a team engaged in multiple project assignments.

+ Effective interpersonal skills to manage project staff and interact with individuals at various levels both inside and outside of the organization, often in sensitive situations requiring political awareness.

+ Requires excellent communication skills, both oral and written, to coordinate assignments/projects with officers, department heads, managers, and supervisors within the company, and with key stakeholders outside the company; requires the ability to write clearly and express complex concepts in a manner understandable to the applicable audience.

Job Locations US-IL-Oakbrook Terrace

Job ID 2024-6552

\# of Openings 1

Category Professional

+ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

+ Please view Equal Employment Opportunity Posters provided by OFCCP here.

+ The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the contractor’s legal duty to furnish information.

+ This Organization Participates in E-Verify. Click here for more information.