Manager, Business Intelligence

at Humana in Springfield, Illinois, United States

Job Description

Become a part of our caring community and help us put health first

Humana is dedicated to transforming health outcomes of Medicaid members using Humana’s technology and analytics. The Humana Enterprise Operations Enablement (EOE) – CPSS Data & Analytics – BI (Business Intelligence) team is a high performing team focused on data management, data visualization and data science supporting Humana’s Service Operations.

The Data & Analytics team is seeking a Manager, Business Intelligence to solve complex business problems and issues for the Medicaid organization using data from internal and external sources to provide insight to decision-makers. The Manager, Business Intelligence works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals.

The Manager, Business Intelligence will lead a team of engineers who will design and develop data models, create data visualizations, describe the tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization’s raw data in order to create insightful and actionable business insights into actionable plans. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

KEY ACCOUNTABILITIES

+ Lead a team of Senior and Professional level Business Intelligence Engineers through the various stages of inquiry resolution to include root cause analysis, impacts, action planning and execution. This will include documentation and tracking progress, producing adequate responses, and providing support for the Medicaid business

+ Analyze Medicaid data to solve a wide variety of business problems and create data visualizations that drive strategic direction utilizing healthcare and other related data, provide clear and concise analysis and recommendations to senior leadership.

Use your skills to make an impact

Required Qualifications

+ Minimum 5 years of technical experience in data analysis

+ Minimum 3 years of experience in SQL development

+ Advanced experience working with big and complex data sets within large organizations

+ Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction

+ Proficiency in understanding Healthcare related data

+ Proficiency in verbal/written communication to senior and executive leadership

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Must be able to accommodate business hours according to Eastern Standard Time

+ Experience in building and maintaining visualization suites that support a wide array of business customers

+ Demonstrated experience in developing and mentoring junior staff members

+ Maintain availability outside standard business hours based on business need

Preferred Qualifications

+ Bachelor’s Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field

+ Minimum 2 years of leadership experience (team(s) up to 10 people) managing direct reports

+ Experience analyzing Medicaid Enrollment and Membership data including 834 file processing

+ Experience with tools such as Power BI, Tableau and/or Qlik for creating data visualizations

+ Expertise in data mining, forecasting, simulation, and/or predictive modeling

+ Experience creating analytics solutions for various healthcare sectors

+ Experience in cloud computing (Azure preferred)

+ Experience managing workloads via Azure DevOps

+ Professional experience with Azure DevOps, GIT, NuGet, CI/CD processes and Agile methodologies

+ Hands on experience working with agile/scrum methodologies including user story grooming, sprint planning etc. to deliver high quality software solutions improving team velocity and speed to market

+ Experience with Data Warehousing (Azure/SQL/Synapse) and ETL (Azure Data Factory/SSIS)

Additional Information

Work Style : Remote

HireVue Statement : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Statement :

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,800 – $144,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or prot