at PrincePerelson & Associates in Rockford, Illinois, United States
Job Description
Entry Level Inbound Customer Support and Sales – Work from Home (Illinois and Utah Only)
Must live within 100 miles of Chicago or South Jordan
$17.00/hr. plus quarterly bonus up to $1200
PrincePerelson is hiring for Entry Level Sales Representatives to join a growing company that operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. In the role on our Application Support Team, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process.
Who You Are:
+ Customer-Focused Sales Professional: You have a background in customer service and a keen interest in sales. Your eagerness to learn sets you apart.
+ Adaptable: Excited about change, you can quickly adapt to new processes or systems.
+ Goal-Oriented: You are hardworking, goal-oriented, and capable of working independently.
+ Excellent Communicator: Your communication skills, both verbal and written, are top-notch.
+ Efficient Multitasker: You excel at time management, multitasking, and are comfortable with computer proficiency skills.
Responsibilities:
+ Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process
+ Educate customers by explaining the distinctive features and advantages of Enova’s products and services
+ Initiate proactive outreach to customers as needed, encouraging them to finalize their loan application
+ Uphold exceptional customer service standards through articulate and effective verbal and written communication
+ Keep customer accounts meticulously updated with accurate information
Requirements:
+ Experience in a call center setting is preferred
+ Proficient in phone communication and verbal skills, with a keen ability to actively listen
+ Familiarity with CRM systems and their practices
+ Customer-centric approach with adaptability to various personality types
+ Strong multitasking abilities, adept at setting priorities and managing time effectively
Benefits:
+ Health, dental, and vision insurance including mental health benefits
+ 401(k) matching plus a roth option
+ PTO & paid holidays off
+ Paid parental leave
+ Employee recognition and rewards program
+ Plus so much more!
If you are ready to combine your passion for customer service with a sales-focused mindset, apply now and take the next step in your career with PrincePerelson!
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
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