at Transcontinental US LLC in Huntley, Illinois, United States
Job Description
Date Posted: 02-Aug-2024
Position Title: Accounts Manager (CSR))
City: Huntley
State: Illinois
Reference Number: 10998BR
Description:
Job description and requirements
Accounts Manager (CSR) Create value at TC Transcontinental
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.We are currently looking for a Full-time Accounts Manager to join our Customer Service Team. Our Customer Service Team is responsible for providing customer service and processing customer orders to promote goodwill and improve sales.
We have been driving innovation since 1976. With over 8,000 employees and 41 production sites, TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America. It is a company that takes care of its teams and where employees support each other. At TC Transcontinental, we lead the industry by cultivating a sense of belonging for all.
When benefits really help you live better.
- [Group Insurance (including health, life, disability, dental, and travel insurance)[
- [Paid maternity/paternity leave and educational reimbursement]
- [Immediately vested 401k with company match]
- [Supplier discounts on various products]
- [Regular full-time position]
- [Participatory management]
When your actions lead to success.
- Provide support to sales team.
- Provide customer service support by answering phones, taking orders, tracking delivery and order status, expediting delivery, providing minor support regarding complaints or problems.
- Process incoming orders, modify existing orders or cancel orders in accordance with standard procedures.
- Generate Pro Forma invoices as needed.
- Initiate new art meetings and, as necessary, provide artwork approvals.
- Handle inventory details for Min/Max customers.
- Generate COAs & COCs as needed.
- Monitor delivery dates.
- Type NOCs and requests for credit from customers.
- Keep sample files and archives up to date.
- Prepare and mail product literature at customer’s request.
- Provide administrative and clerical support as required: preparing mail, preparing reports, billings, vouchers and correspondence, filing and copying.
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TC Transcontinental is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
