Quality Systems Analyst

at Synergy55 LLC in Schaumburg, Illinois, United States

Job Description

At Composites One our culture is founded on a clear set of Core Values that has at its core Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate effectively while doing the one thing that is critical to our success – taking care of our customers.  

Are you ready for a rewarding career?

We are searching for a Quality Systems Analyst to join our growing Quality Team!

Now is the time to move forward and make an impact!

As a Quality Systems Analyst, you will maintain accurate documentation related to quality surveys and certification systems data enrichment. You will ensure high levels of customer satisfaction by effectively collaborating with internal teams and addressing customer quality information requests.

How will you impact our organization as a Quality Systems Analyst on a daily basis?

• Act as the primary contact for customer quality-related surveys and certification requests.
• Maintain a cross-functional survey database and ensure effective communication across workstreams.
• Provide timely and professional communication to address customer requests and ensure high satisfaction.
• Analyze customer feedback to identify trends, improvement areas, and potential risks, and share data to support continuous improvement initiatives.
• Maintain accurate records of customer interactions, quality systems data enrichment, and quality metrics, generating regular reports for stakeholders.
• Verify the accuracy and completeness of documentation, ensuring compliance with internal and external standards.
• Ensure all quality support activities comply with industry standards, regulatory requirements, and customer specifications.
• Collaborate with internal departments to communicate customer quality issues and proactively address quality requests to maintain strong customer relationships.

Required Skills and Qualifications:

• Minimum of 2 years of experience in quality management and continuous improvement initiatives.
• Equivalent combination of education, training, and experience may be substituted for formal education.
• Knowledge of industry standards and AS9120/AS9100/ISO 9001 requirements.
• Previous experience in a quality systems support role and familiarity with quality management systems and certification processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Experience working in a Windows environment.
• Familiarity with quality tools and methodologies (Root cause analysis, 5 whys, CAPA, SCARs).
• Ability to tr
  
  

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  Composites ONE is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.