at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Housing Officer - Residence Life-East
Housing Officer - Residence Life-East
Hiring Department: Residence Life-East
Location: Chicago, IL USA
Requisition ID: 1026502
Posting Close Date: August 11, 2024
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This is a full-time and benefits eligible position. Hybrid and flexible work schedules are available. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
Description:
]Under direction of the East Campus Area Coordinator, individuals who are classified as Housing Officers assist in the execution and operation of complex housing programs including but not limited to the dissemination housing information to students, parents, other university departments, and concerned individuals; computer data input and retrieval related to maintenance of the housing information system database; and document production and processing, all of which are related to the daily management of university housing administrative operations.
Duties & Responsibilities:
Provide supervision of desk staff and desk manager.
Assist in the process of recruiting, interviewing and selecting student employees and student managers
Develop, standardize and implement training curriculum for desk staff_
Implement high standards for employee job performance
Oversee time tracking and monitoring of Federal Work Study balances of student employees
Prepare and manage schedules and payroll time clock review for proper desk and security coverage throughout the year
Maintain high standards of desk cleanliness and organization
Maintain good public relations with students, parents, university communities and beyond
Represent the university to internal and external audiences
Communicate with students and area staff regarding departmental issues or concerns
Hold staff accountable for maintaining good customer service habits
Assist in the coordination of residence hall applications, contracts, assignments, billing, and reports
Maintain accurate occupancy management records for the East Area.
Operate housing databases for smooth application of housing administrative processes
Recommend changes in departmental policies and procedures, the development and initiation of forms, and policies and practices for office operations
Maintain upkeep of reception area and common workspaces
Monitor mail and package distribution for the East Area Office
Audit and maintain security of East Area Keys
Submit work orders and maintenance requests
Notify appropriate staff of broken equipment when necessary
Assist with special projects and events as needed
Perform other related duties as assigned
Minimum Qualifications Required:
1. High School Diploma, GED, or equivalent
2. Any combination totaling four years from the following categories:
A. Housing, residential life, hospitality, business, or closely... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
