at Philips in Rosemont, Illinois, United States
Job Description
Clinical Transformation Leader
Your challenge is to head our growing Customer Success Organization and focus on helping customers transform their clinical practices. You will be in charge of all aspects of clinical optimization services, including design, workflow, testing, validation, and change management cycles. You will work with leaders from different areas who are committed to scaling disruptive technologies such as Clinical Insights Manager, Patient Avatar, Telemetry, Imprivata, and more. You will lead a team of clinical experts who will test and scale new workflows and professional services with our customers, resulting in better solution adoption and consumption.
Your role:
- Leverage Philips Patient Monitoring and Informatics portfolio to drive adoption of disruptive technologies
- Partner with Commercial Standards and BU organization to shape point of views / workflows. Focus on execution, adoption, and measuring Key Performance Indicators (KPIs)
- Standard up a Clinical Success organization (team structure, mission, vision, operational scorecard, etc.)
- Develop and scale a Philips Point of View (POV) to share best practices on workflows that accelerate the adoption of our advanced technologies
- Harmonizing clinical services portfolio to drive clinical optimization to accelerate customer adoption and overall organizational maturity.
- Collaborate and test new workflows, in partnership with the business unit, at our customer sites.
- Focus on continuous improvement in healthcare delivery and patient-centered care
- Build a revenue generating business model focused on clinical consulting offers (expected growth to $15M – $20M by end of 2026) and effectively develop and implement strategies to achieve growth with scaling new ways of working, in partnership with the Business Unit, Commercial/Sales, Services, Product Management, etc.
- Lead a team of clinical experts focus on care areas such as mid – low acuity settings (Tele, MedSurg, ICU) focused improving clinical outcomes, and delivering value as well as manage, guide, and lead the organization through change processes – involving internal processes and also encompassing the creation of a program designed to assist customers in driving effective change management.
- Determine avenues of growth and ensure programs are launched in a meaningful, relevant manner
- Set the vision and roadmap for growth in the US market-and share openly with global partners for potential applications in rest of world market (HPM focus)
You’re the right fit if:
- 10+ years of experience in healthcare services delivery, professional services, clinical transformation, or consulting
- Bachelor’s degree required (preferred Business Administration, Nursing, or related discipline). Master’s degree preferred.
- Willingness to travel overnight 50% of the time
- Financial acumen: Leading revenue generating teams and experience managing a P&L
- 8+ years of experience in direct people management, with focus on ability to influence change and move teams forward. Experience leading remote teams.
- Demonstrated experience developing and scaling clinical transformations (revenue generation, pilot programs, focused operational knowledge, policy process definition, etc)
- You have experience in health informatics, a solid understanding of the healthcare landscape, knowledge of current trends, priorities and regulations impacting the market, as well as knowledge of Integrated Delivery Systems and the approach to clinical strategy, performance improvement, and processes to drive outcomes.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran
