at TransUnion LLC in Chicago, Illinois, United States
Job Description
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What We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
2+ years sales and account management experience, including direct interaction with B2B clients
Experience effectively and efficiently addressing client or account issues within expected turnaround times
Strong business acumen and ability to deliver client-facing messages
Strong problem-solving/project management skills, coupled with extreme ownership of deliverables, resulting in a client experience-focused mindset
Ability to navigate within a matrixed environment to identity appropriate resources, build relationships, and support internal customers
Financial Services experience in order to articulate TransUnion's value proposition
Impact You'll Make:
We'd Love to See:
Previous experience working with financial institutions and other lenders with unique business models a plus
Previous experience with data and insights preferred
Bachelors degree in business or related field
Additional Job Description
Collaborate with business partners/Client Executives in overall management of accounts to ensure client satisfaction
Consult with product owners, Client Executives, Industry Executives, and leadership for final product pricing for sales team review
Responsible for updating opportunities in SalesForce (post 90% of sale)
Responsible for product implementation work to support client initiatives
Communicate with users on a regular cadence to identify gaps in product usage or resolve issues
Responsible for expansion, upsell/cross-sell to support client needs
Responsible for gathering Voice of User feedback (competitive insight, use cases) and inform Client Executive as-needed
Work closely with Sales Support teams to ensure account information is updated and execute reporting
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
TransUnion's Internal Job Title:CVE I, Account Mgmt - Direct Sales
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
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