at MSDSONLINE dba VelocityEHS in Chicago, Illinois, United States
Job Description
Primary Duties and Responsibilities
- Full lifecycle implementation and delivery of multiple enterprise-wide Environment, Health & Safety software solutions
- Configure new and existing systems based on customer business requirements
- Handle technical support requests and issues relating to implementation and scoping
enhancements - Investigate, diagnose VelocityEHS application issues/bugs
- Recognize areas for system tuning/improvements, provide recommendations, and authoring of clear and reproducible bug reports for the product department
- Setup and install VelocityEHS application(s) while following IT system procedures through regular backups, upgrades, and deployments
- Design, analyze, plan, and develop code-based customizations (such as notifications, API integrations, webparts, reports, components/fields, and search filters and outputs)
- Review needs and solutions documentation and provide estimates for configurations with minimal supervision
- Perform quality assurance testing on system configurations and customization
- Complete deployments for all environments
- Communicate with customers regarding technical details/troubleshooting (SSO setup, technical requirement explanations, etc.)
- Develop and update internal tools (add new features, modify, maintain, and improve existing features) with minimal supervision
- Provide scoping estimates on development and QA for customer requirements
- Meet strategic objectives that help meet company goals regarding results, quality, and productivity standards
- Ensure effective working relationship with various departments to accomplish shared objectives that support a positive customer experience
- Experience working in a remote-friendly company, using online tools and software to configure implementation projects and daily work
- Detail-oriented, multi-tasking working style, working on multiple projects at once
- Collaborative approach and team-player mentality
Minimum Skills and Qualifications
- 3-5 years technical experience (Excel, SQL, Databases, SSRS, C#, JavaScript, ASP.NET) and /
or implementing software (with production data access), working in a complex, fast-paced
environment - Bachelor’s or College Degree in Computer Science, Programming, Engineering or a related field (or equivalent work experience)
- Intermediate C# programming skills and knowledge
- Intermediate Knowledge in Microsoft 10/11 Operating Systems, Windows Servers, and Microsoft SQL Server and Databases (writing queries and scripts), MVC and MVVM software design patterns, software testing, JavaScript, CSS, HTML, Python, Node.js, SSO, ASP.NET
- Experience in XML configuration, writing code in an IDE (Microsoft Visual Studio), Microsoft SQL Server Reporting Services (SSRS)
- Self-starter that can collaborate actively with others in a cross-functional team
- Experience maintaining a high level of activity, working on multiple projects, and working effectively in a team environment
- Exceptional analytical and conceptual thinking skills
- Excellent verbal and written communication skills, including experience in articulation of issues, risks, and proposed solutions
- Strong attention to detail, policies, and procedures with the ability to identify and recommend improvement opportunities
- Strong computer literacy and ability to navigate large data sets and web-based products/solutions
- Proficient with the use of Microsoft Office products (Outlook, Word, Power Point, Excel, etc.) and web conferencing software
Preferred Skills and Qualifications
- Experience in a Software as a Service (SaaS) environment
- Experience working in a Project Team
- Flexible and able to work within established branding and product specs
- Experience working remotely
