at WINDOW TO THE WORLD COMMUNICATIONS in Chicago, Illinois, United States
Job Description
WTTW (Chicago PBS) and WFMT (classical music radio station) are seeking a full-time Membership & Administrative Coordinator to join its Membership marketing and fundraising team. This position supports membership campaign operations, provides cross-department administrative and project support, and facilitates efficient print and direct mail production. The ideal candidate is passionate about the mission and value of public media, is a detail-oriented, organized self-starter, and enjoys balancing a variety of tasks in a fast-paced environment.
KEY RESPONSIBILITIES:
- Coordinate all aspects of print and direct mail production on behalf of the direct response team: develop bid/quote proposals; negotiate terms; evaluate and select vendors with goals of competitive pricing and supplier diversity; efficiently manage vendors so projects are on time and on budget; and maintain ongoing inventory to decrease production costs with the goal of increasing net revenue.
- Manage ongoing postage/mailing/delivery representatives and relationships, fees, and expense tracking. Monitor and communicate postal regulations and changes.
- Meticulously review, process, and maintain invoices, expense reporting, inventory, and supply requests.
- Serve as the front line of administrative support and coordination for direct marketing membership and related team members and provide administrative support to EVP when needed.
- Assist in Sweepstakes prize fulfillment and related campaign activities.
- Execute select direct mail, email, and social media campaigns, use analytics tools to gauge the success of campaigns, and prepare reports.
- Respond promptly and professionally to member and audience feedback (letters, emails, phone calls).
- Organize and preserve samples file for all printed direct mail pieces.
- Maintain, organize, and oversee office supplies inventory and common spaces.
- Assist in coordination of selected member events and other cross-department support functions.
- Other duties as assigned.
